Sales Specialist at Snappy

Company Overview: Join Snappy, a leading B2B SaaS provider, renowned for delivering cutting-edge restaurant technology solutions, including POS, online ordering, reservations, and loyalty programs. We’re currently seeking a results-driven Inbound Lead Specialist to augment our digital presence, drive organic traffic, and enhance our customer engagement.

Key Responsibilities:

The Inbound Lead Specialist will be pivotal in driving Snappy’s growth strategy: SDR + AE

Sales and Business Development: Identify and Engage: Connect with potential clients, from individual restaurant owners to mid-market chains. Proactive Outreach: Actively seek new sales opportunities through lead generation, referrals, and networking. Cold Calling and Qualification: Initiate cold calls to identify qualified leads, gather information on their needs, and gain insights into their buying behaviors. Follow-Up and Nurturing: Maintain relationships with existing or inbound leads, developing sales opportunities via calls, email, and social platforms. Lead Management: Screen inbound leads from various sources, including the website, email inquiries, and direct phone calls. CRM Maintenance: Keep accurate records of new leads and update CRM data regularly. Reporting: Provide regular reports to management, recommending improvements for prospecting and growing qualified leads. Quota Achievement: Meet monthly quotas for closed business. High-Volume Activity: Demonstrated experience in high-volume cold-calling, prospecting, appointment setting, and nurturing sales success.

Product Knowledge: In-Depth Learning: Acquire comprehensive knowledge of our restaurant technology platform, pricing, and service packages. Effective Communication: Clearly convey the benefits of our services, emphasizing convenience, quality, and efficiency.

Client Relationship Management: Relationship Building: Develop strong, lasting relationships with clients, understanding their needs and preferences. Service Excellence: Address inquiries and concerns promptly and professionally, providing excellent service. Professionalism: Exhibit high professionalism in understanding customer issues and identifying appropriate responses. Technical Skills: Use CRM and other tools effectively to manage client information and updates. Target Driven: Demonstrated ability to meet targets, respect deadlines, and work under pressure.

Sales Presentations: Preparation and Delivery: Create and deliver persuasive sales presentations, highlighting the advantages of our restaurant technology platform. Customization: Tailor presentations to different customer segments, showcasing customized solutions.

Negotiation and Closing: Contract Agreements: Negotiate contract agreements and pricing with clients, ensuring win-win outcomes. Closing Deals: Successfully close sales, meeting or exceeding monthly and quarterly sales targets.

Appointment Scheduling: Efficient Coordination: Schedule service appointments efficiently, considering client preferences and scheduling constraints. Operational Optimization: Ensure that service scheduling is optimized for operational efficiency.

Marketing Collaboration: Strategy Execution: Collaborate with the marketing team to execute sales and marketing strategies, including promotions, campaigns, and lead generation efforts.

Qualifications: The ideal candidate will possess a blend of technical and strategic acumen, with proven experience in driving sales success. A deep understanding of products, negotiation, and presentations are essential, alongside the ability to work collaboratively with cross-functional teams.

Join Snappy: Be part of a team that is committed to innovation, excellence, and the delivery of world-class restaurant technology solutions. At Snappy, we value the contribution of every team member and provide a conducive environment for professional growth and development. Your journey to making a significant impact in the digital space begins here!

Snappy is an equal opportunity employer and welcomes applications from all qualified candidates.

Application Process: Qualified candidates are invited to submit their resume through Linkedin.

Job Type: Full-time

Benefits: Dental care Extended health care Paid time off

Schedule: Monday to Friday In office

Application question(s): Do you have inbound sales experience?

Education: Secondary School (preferred)

Experience: B2B sales: 3 years (required)

Language: English (required) Work Location: In person