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Account Manager (Bilingual FR/EN)

PwC Canadaabout 24 hours ago
Montreal, Quebec, Canada
Senior Level
Full-Time

Top Benefits

Variable Incentive Pay Programs
Comprehensive Total Rewards Package
Inclusive Benefits

About the role

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Manager Job Description & Summary A career in Sales and Marketing will give you the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long-term revenue growth for the Firm. You will focus on designing, developing, and implementing communication programmes and media events to promote and sell PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. We are currently looking for a manager to join our Account Management team within the Sales Enablement group in the Energy, Utilities, Resources and Industrial & Services industry. In this role, you will get the chance to work in close collaboration with our go-to-market teams to support leaders to grow the portfolio in public companies within the industry through their key strategy and Priority Accounts program. The Account Manager will act as an external relationship manager at the operational level, for some of PwC’s key accounts, as well as acting as an internal sales advisor to ensure all sales and relationship management (SRM) activities are organized and completed in a timely and efficient manner. This is not a commission-based role. The role will be to support the firm’s EURIS lead client partners and account teams within the Priority Account Program. The Opportunity: As an Account Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Support Lead Partners and account teams in developing and executing account strategies, including annual growth plans, client needs assessments, opportunity identification, relationship mapping, sales budgeting, and Priority Account Program initiatives Embed account management disciplines and champion the firm’s standard business development methodology, including Pursuit and the Global Account Management Framework, across assigned client accounts Build, maintain, and strengthen client and internal stakeholder relationships by working closely with Lead Client Partners, account teams, procurement contacts, and cross-functional teams Support pursuit efforts and delivery of the account’s Annual Sales Target Plan, including proposal management, RFX development, supplier compliance coordination, and key initiative support throughout the end-to-end proposal lifecycle Organize and manage ongoing business development and account meetings, including tracking actions, managing the client opportunity pipeline, preparing reporting, and supporting regular stakeholder connectivity Help teams develop, test, and apply value propositions and win themes, ensuring they are consistently reflected in proposal materials, pursuit deliverables, and client discussions Drive and maintain account relationship maps with Lead Partners and account teams, provide insights, and track actions that advance client relationships and business opportunities Drive adoption and effective use of Salesforce by advising on CRM best practices, supporting practice strategy, and ensuring opportunity and contact records are accurate and up to date Leverage marketing plans, campaigns, thought leadership, and account-relevant content to support targeted market outreach and align marketing activities with assigned client strategies Support the development of the EURIS go-to-market strategy with the Quebec Leadership team, including sector value propositions, growth priorities, capability alignment, and account-level actions that support PwC’s markets growth objectives Support the market segmentation and prioritization across the industry ecosystem, translating market intelligence, competitor positioning, and partner dynamics into clear targeting, pursuit, and relationship strategies Participate in sector-specific initiatives, key industry-led events, and PwC events by supporting targeting activities, following up on actions, networking with clients and targets, and building relationships What You'll Bring: Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Experience in B2B client relationship management within a corporate or professional services environment, with a strong understanding of consulting and deals offerings Proven ability to provide B2B sales support to key accounts, including account planning, strategy development, and the creation of client value propositions Knowledge of sales best practices and methodologies, with formal training in B2B solution selling considered an asset Strong relationship-building skills, with the confidence to build and maintain relationships across different levels of organization Experience working with CRM systems and strong reporting and analytical skills Collaborative team player with experience building consensus in multi-stakeholder environments Effective project management and organizational skills, with strong attention to detail Experience using cloud-based technology platforms, including Microsoft Suite and Salesforce, is an asset. Comfortable working in a collaborative environment with multiple stakeholders Demonstrated commitment to valuing differences, supporting diverse teams, and ensuring diverse perspectives are heard Experience developing and managing proposals in competitive processes, using best practices and strong propositions to help improve win rates, is an asset The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada This position ensures continuity and upholds our standards of excellence following the departure of a valued team member. The salary range for this position is $84,800 - $134,800. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bonus Program Design, Business Development, Business Opportunities, Coaching and Feedback, Communication, Compensation Strategy, Creativity, CRM Software, Customer Insight, Customer Liaison, Customer Needs Analysis, Customer Retention, Deal Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Lead Follow-Up, Lead Management, Learning Agility {+ 25 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html). Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

About PwC Canada

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