Sales Account Manager
Top Benefits
About the role
Put yourself in the driver’s seat; imagine where a career here could take you. Mitchell Plastics is an award-winning, growing company and a global leader in automotive interior solutions. Our strength comes from providing our worldwide automotive customers with a single-source solution for their interior plastic component needs — from concept through production. With more than 2,800 innovative team members across 7 manufacturing locations throughout North America, we are committed to delivering world-class quality, advanced manufacturing capabilities, and innovative solutions that keep us at the forefront of the automotive industry. At Mitchell Plastics, our people are the foundation of our success. Join our “Best in Class” team where employees are supported through ongoing development, training, and opportunities to make an impact and grow their careers. Come join our Team, and learn first-hand how you can contribute to our “Innovation Inside”! Mitchell Plastics provides... • Competitive compensation • Development and training plans • Bonus eligibility • RRSP matching • Comprehensive benefits including medical, dental, vision plans, life and LTD • Paid time off and paid holidays The Opportunity: We are currently seeking a Sales Account Manager to join our Corporate Sales team. The successful candidate will be based out of our Technical Center in Kitchener, Ontario. Key Responsibilities: Identify and pursue Tier 1 automotive customers through direct and inside sales; serve as the primary commercial contact for assigned accounts Lead RFQ review and quotation development — analyzing CAD, part drawings, and technical specifications to produce comprehensive quotes covering piece price, tooling, and engineering design costs Compile and manage quotes for engineering changes across active programs Own financial recovery on all open commercial issues including tooling monies, engineering changes, packaging cost recovery, and cancellation claims Monitor and report on future program opportunities at assigned accounts; provide forward-looking business intelligence to senior sales leadership Track and report monthly on customer quality scorecards; collaborate cross-functionally with plant and quality teams to resolve any issues affecting the company’s standing Communicate customer requirements, updates, and changes internally to support alignment across teams Maintain thorough and current account documentation (POs, LTAs, SORs, presentations, correspondence) in shared drive Evaluate benchmark parts and contribute R&D ideas based on competitive market insight Coordinate sales support activities including part shipments, display products, packaging quotes, and customer information requests Our Ideal Candidate: Degree in engineering or business 5+ years of experience in automotive sales, account management, business development, or automotive engineering. Preferably in interior decorative and functional automotive components for automotive suppliers Proven success managing and growing Tier 1 OEM accounts within the automotive parts industry, with General Motors (GM) OEM experience preferred and a strong focus on revenue growth and customer retention Strong understanding of injection molding, plastics, and vehicle interior components (e.g., floor consoles, air registers, overhead consoles, decorative trim) Ability to interpret technical drawings, CAD files, and engineering specifications Experience managing RFQs, quotes, commercial documentation, negotiations, and financial tracking with strong attention to detail Ability to manage multiple customer accounts, priorities, and deadlines in a fast-paced environment Strong ability to collaborate across sales, engineering, manufacturing, and operations teams Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM/sales management tools Excellent written and verbal communication, presentation, and negotiation skills Proactive, self-driven approach with strong problem-solving and organizational skills Willingness and ability to travel within the U.S., Canada, and Mexico as required Job Details: Employment Type: Full-time Work Location: 60 Washburn Drive, Kitchener, Ontario (on-site) Hours of Work: 8 a.m. – 5 p.m. Monday to Friday Job Vacancy: This posting is to fill an upcoming open position Artificial intelligence may be used during the recruitment process to screen or assess candidate applications. We thank all candidates for their interest, however only those who qualify for an interview will be contacted. Mitchell Plastics and Ultra Manufacturing are committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request. #joinmitchellplastics