• CloudTalk is strategically expanding its presence in Tier 1 markets and has assembled a high-impact Inbound SDR team in Toronto. As an SDR Team Lead, you will own the day-to-day performance of our inbound SDR team in Toronto — coaching reps, driving qualification standards, and working closely with Account Executives to ensure a seamless pipeline handoff
• This is a player-coach role: you will carry a reduced individual SQO quota alongside your management responsibilities, keeping you close to the process you are leading. As the Toronto team scales, this role offers a clear path toward a full Sales Management position
• Lead, coach, and develop a team of up to 10 inbound SDRs in Toronto, driving individual and collective SQO attainment
• Carry a personal SQO quota while maintaining high qualification standards
• Run regular 1:1s, call reviews, and pipeline debriefs to identify coaching opportunities and performance gaps
• Partner closely with Account Executives to ensure smooth, high-quality handoffs and feedback loops on lead quality
• Own onboarding and ramp plans for new SDR hires joining the Toronto team
• Champion the MEDDPICC qualification framework and CloudTalk discovery playbooks across the team
• Track and report on key metrics (SQOs, conversion rates, activity KPIs) in HubSpot — keeping data clean and actionable
• Collaborate with Sales Enablement and RevOps on process improvements, tooling, and playbook iterations

Benefits

• Unlimited Paid Time off
• Work fully remote
• Flexible working hours
• Quarterly bonuses depending on the performance of the company
• Multisport benefit card
• Referral bonus- Communication: Clear, direct, and empathetic — both with your reps and with cross-functional stakeholders
• Data fluency: You use CRM data (HubSpot experience a plus) to diagnose performance, not just report it
• Resilience and accountability: You own the team’s results and thrive in a fast-paced, high-accountability environment
• Comfortable carrying your own quota while investing in the growth of those around you
• Experience: 3+ years in a B2B SaaS SDR or sales role, including at least 1 year managing or formally leading a team of quota-carrying reps
• Player-coach mindset:
• You understand what good qualification looks like and can coach others to replicate it consistently- Initial Chat: Interview with our Talent Acquisition team
• Role Deep Dive Interview with Gauthier, our SDR Manager
• Case Study Presentation
• Culture Bar Raiser Call: Assess cultural fit and potential
• 🎯 Offer!