About the role
The Assistant Property Manager supports the Multi-Site Manager in overseeing a portfolio of residential rental properties, with a primary focus on leasing performance, resident retention, and customer experience. This role is responsible for driving occupancy, managing the leasing lifecycle, and enhancing resident satisfaction.
ESSENTIAL FUNCTIONS
Leasing & Revenue Support
- Drive leasing performance to achieve occupancy targets
- Manage the full leasing cycle (inquiries, tours, applications, move-ins & move outs)
- Maintain rental listings and identify opportunities to increase traffic
- Conduct market research and support pricing strategies
Resident Retention & Experience
- Lead resident engagement initiatives to improve retention
- Drive lease renewals through proactive resident engagement, communication, and retention strategies
- Address and resolve resident concerns in a timely manner
Operational Support
- Assist with lease enforcement, rent collection, and compliance
- Complete and oversee move-ins/move-outs and inspections
- Coordinate with Building Operators to ensure service delivery
Team & Administrative Support
- Support training of leasing team members
- Track and report on leasing and retention metrics
- Provide support across multiple sites as needed