Position: Solutions Architect, Data Center Location: Edmonton, AB (Hybrid, 3 days onsite and 2 days remote) Type: Permanent

Job Overview

Play a key role in supporting the sales team by providing technical expertise, solution design, and customer-facing guidance throughout the sales cycle. The Data Centre Solutions Architect bridges the gap between technical possibilities and customer needs, helping client understand the value, performance, and fit of proposed hardware solutions.

Key Responsibilities

Technical Solution Design Assess customer requirements and design hardware solutions that align with their technical and business needs. Recommend server, storage, networking, and end-user computer hardware based on performance, scalability, and budget considerations. Prepare and deliver architecture diagrams, BOMs, and configuration documents.

Presales Support Collaborate with sales teams to develop winning proposals and RFP/RFI responses. Provide product demonstrations, technical presentations, and proof-of-concept guidance. Serve as the technical point of contact during presales engagements

Customer Engagement Conduct discovery sessions to understand customer environments, challenges, and growth plans. Translate complex technical concepts into clear business value for stakeholders of varying technical backgrounds. Build strong relationships with customers, vendors, and internal teams

Vendor & Partner Coordination Work with OEM partners, (servers and storage technologies, with networking as a nice to have) to validate designs, obtain pricing, and apply special bids or partner incentives. Stay current on vendor roadmaps, certifications, and new product releases

Documentation & Enablement Prepare solution briefs, technical proposals, and presentation materials. Assist sales teams with product knowledge and enablement sessions. Maintain internal documentation and best practices for common configurations and architectures.

Skills & Qualifications

Experience in IT hardware, infrastructure, or technical presales. Strong understanding of enterprise servers, storage, networking, virtualization, and cloud-adjacent technologies. Ability to design hardware solutions based on requirements for performance, redundancy, and security. Strong communication and presentation skills; comfortable engaging directly with customers. Experience with OEM platforms (Dell EMC, HPE, Lenovo, Cisco, etc.). Relevant certifications (e.g., Dell Technologies, HPE ASE, Cisco CCNA/CCNP, VMware VCP) considered an asset.