Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Urban area. Retail/wholesale establishment/distribution centre. Business. Tasks: Answer written and oral inquiries. Gather, research and prepare communications material. Answer inquiries and provide information to customers. Arrange for refunds and credits. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Write and edit press releases, newsletter and communications materials. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Excel. MS Windows. MS Word. MS Office. Quick Books. Social Media. Spreadsheet. Google Drive. MailChimp. Shopify. Zoho CRM. Type of experience: Call centre. Area of work experience: Marketing. Transportation/travel information: Own transportation. Employment terms options: Evening. Morning. Experience: Will train. Employment terms options: Day. Weekend. Financial benefits: Bonus. Commission. Other benefits: Free parking available. Team building opportunities. Parking available.