Education: Secondary (high) school graduation certificate. Tasks: Assess potential institutional, business or individual client markets. Establish client insurance coverage. Establish method of payment. Identify potential markets. Monitor insurance claims and respond to clients' enquiries. Provide customer service. Provide information concerning group and individual insurance packages, the range of risk coverage, benefits paid and other policy features. Certificates, licences, memberships, and courses : Registered Insurance Brokers of Ontario (RIBO) licence. Canadian Accredited Insurance Broker (CAIB). Work conditions and physical capabilities: Tight deadlines. Attention to detail. Sitting. Fast-paced environment. Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Registered Retirement Savings Plan (RRSP). Other benefits: Other benefits.