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general manager - financial, communications and other business services

Bell Canadaabout 21 hours ago
Montréal, QC
CA$106,662 - CA$320,008/yearly
Permanent employment Full time

About the role

Req Id: 428616Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments. A strategic business unit of Bell Business Markets, the Bell Public Safety Group (PSG) specializes in the design, build, delivery, and 24/7 support of software dispatching and NG9-1-1 solutions to Public Sector organizations.Reporting to the Director of Public Sector, the successful applicant will serve as the strategic and commercial leader of the PSG. You will provide strategic direction to a high-performance team of software developers and subject matter experts while driving the market introduction of Next-Generation products.We are looking for a growth-oriented, dynamic leader who can quickly grasp complex technical concepts and leverage the deep expertise of their Team Leads to drive business success.Key ResponsibilitiesProvide strategic leadership and commercial direction to the Bell Public Safety Group, empowering PSG Leaders to drive day-to-day development and support execution.Drive the go-to-market strategy and sales execution for the new Incident Data eXchange (IDX NG9-1-1) data-sharing component, serving as the primary commercial prime for this product launch.Mobilize and leverage internal Subject Matter Experts (SMEs) and team technical expertise to structure technical proposals and present detailed solutions to Public Safety leadership.Develop and maintain executive-level relationships with key customer contacts, serving as the primary point of escalation and strategic partnership.Lead the response strategy for major Government RFPs and sole-source contracts, ensuring the commercial viability of the deal while coordinating technical input from the development team.Oversee the high-level financial health of the business unit (P&L oversight), working with the Project Operations Analyst to ensure billing accuracy and resource efficiency.Identify opportunities for portfolio growth and process modernization to maintain Bell's leadership in the Canadian Public Safety market.Critical QualificationsEducation/Certifications:University degree in Business Administration, Engineering, or Computer ScienceMBA Critical Qualifications/Experience10 years of experience in Mission-Critical Software, Public Sector Technology, or Public Safety environments.5+ years of experience providing strategic direction to technical teams, with a proven ability to lead experts and orchestrate results without needing to be the technical SME yourself.Proven track record in Technical Sales, Business Development, or Account Management with high-value clients.Experience acting as a bridge between technical development teams and non-technical business clients.Experience with high-value government contracts and a strong understanding of public sector procurement cycles.Note: Candidates must be able to obtain a reliable security clearance from the RCMP (includes a minimum 5-year verifiable history) to work on Police informat

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