Account Director - Managed Services
About the role
Pomeroy/Soroc is growing! We are seeking experienced, highly-motivated Account Directors to join our dynamic team. The ideal candidate will have a strong focus on prospecting and hunting for new business.
This is an exceptional role for a senior sales professional who loves working with new businesses. You will have a great support team of experts and a tremendous income opportunity with a base salary + uncapped commission.
The Account Director is responsible for all phases of the sales cycle including prospecting, qualifying, consultative selling, and closing new business. The Account Director leads a prospect through the consultative sales process by gaining a thorough understanding of the prospect's business and the industry in which they compete, along with their corresponding IT initiatives, to identify their business challenges and to recommend tailored solutions to solve them.
The main purpose of this position is generating and closing sales opportunities of our market leading portfolio of Managed Services. The Account Director will also develop and maintain trusted relationships with senior level decision makers and other key buyers within their accounts and partners.
Essential Duties & Responsibilities: The duties listed below are intended as illustrations of the various types of work that may be performed. Drive new customer acquisition to meet or exceed annual sales targets defined by management. Build a well-qualified pipeline (4X target), effectively navigate and close complex transactions. Develop new business by utilizing marketing and sales techniques, such as cold calling, email campaigns, social selling, conducting in person meetings, and partnering with vendors or manufacturers. Create and execute sales strategy to identify customers’ unique technology needs and tailor solutions accordingly. Leverage network of contacts and relationships that can be translated into actionable sales. Drive compelling and differentiated propositions with sound understanding of pricing strategies, familiarity with sales processes and methodologies. Confidence to engage at the C-level of prospective customers. Understand buying cycles and create strong relationships with various decision-makers and influencers at all levels at each target account to drive new and repeat business. Adhere to a well-defined sales process, collaborating with sales support and leadership throughout to ensure consistency and efficiency. Conduct white space analysis to identify untapped opportunities within your accounts and to understand where additional value can be delivered.
Minimum Knowledge, Skills and Abilities required: Customer Obsessed: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with prospects/customers, identifying, meeting and exceeding expectations. Territory Management: Manage territory, considering each and all accounts collectively; establish accurate plans and forecasts; prioritize efforts; generate both short term results while developing a pipeline of opportunities to achieve our business results. Effective Communicator: Deliver oral and written communications that are impactful and persuasive with their intended audience. Business Acumen: Understand key aspects of business, e.g., business models and competitive positioning; also understand how business operates, including role of structure, systems, and processes; can speak in business language when applying professional expertise. Selling: Ability to identify, pursue, solution, and close IT Sales opportunities within your territory.
Required Industry Knowledge (or highly related MS): Managed Services
Device Management Procurement, configuration, and lifecycle management of laptops, desktops, tablets. Collaboration Tools & Productivity Suites Managed service updates, licensing, integrations, and performance monitoring. Cloud Workspace / Virtual Desktop Infrastructure (VDI) Hosted desktops enabling remote access to enterprise environments. Unified Endpoint Management (UEM) Centralized control of user devices across the enterprise (PCs, mobile, IoT). Service Desk / IT Helpdesk 24/7 end-user support for issues like password resets, software problems, connectivity. Security & Compliance Endpoint protection, multi-factor authentication (MFA), secure access, etc. Digital Experience Monitoring Tools that assess employee satisfaction and productivity, such as monitoring app performance and user experience.
Qualifications: Bachelor's Degree preferred, but not required. MUST have 8+ years of experience focused on IT selling to enterprise businesses MUST have 5+ years of experience selling Managed Services Must have an excellent understanding of the process and strategies of selling "high value services" to business executives. Ability to be aggressive, energetic, motivated, and focused with an unstoppable motivation to sell.
~Competitive salary plus commission structure; rate is commensurate of experience~
About Pomeroy/Soroc:
At Pomeroy, we help our clients innovate, automate, and optimize their evolving infrastructures to achieve digital transformation across the workplace, network, and Hybrid IT platforms. We bring fresh thinking, ideas, and insights to deliver innovation along with expert technology implementation and improved processes that drive agility, productivity, and cost management.