The Regional Sales Manager (RSM) is responsible for the performance of a specific group of Print Sales Consultants. The RSM is involved in recruitment of new staff, training and mentoring existing staff, cultivating a creative and cohesive team, ensuring the strength of the team by holding all members accountable, and ultimately growing the business. The RSM works closely with the General Sales Manager and other RSM’s to accomplish divisional sales objectives.

Job Requirements:

• Background in selling, printing and/or book production
• CIM or equivalent education
• Satisfactory Criminal Record Check with Vulnerable Sector Check (Child Abuse Registry Check for those working in Manitoba, Canada)
• Attendance of Friesens leadership courses is mandatory
• Extensive travel is required
• Diplomatic, including negotiation, conflict resolution, people management acumen
• Ability to adapt to change
• Leadership and team building skills
• Works well under pressure with tight deadlines
• High degree of resourcefulness, flexibility and adaptability
• Knowledge of computer operations
• Intermediate knowledge of software such as Word, Excel, CRM and PowerPoint
• Good time management skills, multitasking skills and the ability to prioritize tasks with minimal direction from others
• Willingness and ability to undertake training to evolve as a leader to changing business environment
• Self motivated, with leadership skills evident
• Excellent interpersonal skills
• Problem solving abilities
• Organized with great attention to detail
• Excellent written and communication skills

Duties and Responsibilities:

• Review goals with subordinates and superiors on a regular basis
• Maintain a close liaison with supporting documents to ensure maximum support and cooperation
• Contributes to the company through active participation in corporate planning and management
• Responsible for implementing Company sales policy
• Hires, trains, promotes and makes payroll changes after consultation with the manager
• Directs and assists sales force activities toward achieving annual sales targets in dollars, product mix and profitability balance within plant capabilities
• Holds sales meeting on predetermined subjects of importance to the Sales Department
• Provides a motivating force for increases in sales productions and prescribes corrective measures through personnel or program changes with specific deficiencies are noted and sales volume suffers
• Responsible for obtaining sales targets
• Provides current market information to assist in determining the most advantageous selling prices
• Meets regularly with area managers, individually and jointly to discuss attainment of quotas, objectives and discuss status of accounts
• Responsible for sales forecasting and maintaining departmental budgets, wages, sales expenses, etc,
• Makes recommendations to the Credit Manager for such clearance for new customers and maintaining correct status with present customers
• Establishes yearly sales quotas with the manager
• Assigns prospects to individual salespeople and reassigns prospective accounts to protect the Company’s interest
• Assists the salespeople when needed with making proposals and maintaining accounts
• Sets up and directs personnel training programs in conjunction with the manager
• Recruits confident Yearbook Sales Representatives together with the manager
• Interprets company policies and sales marketing objectives to subordinate and maintain good communications both vertically and horizontally
• Determines with others which job should be estimated on
• Maintains sales promotion program within limits of the department budget
• Is included in meetings of first line supervisors and management committee when subject affects the Sales Department or directly affects the quality of the work in the fulfillment of customers
• Fulfills all customer relations and services required to service customer satisfaction
• Conducts comprehensive sales performance reviews with all sales staff in Oct/Nov of each year. All performance reviews are done in person using standard criteria
• Chairs monthly conference calls with sales staff to increase teamwork and communicate sales objectives
• Signing of Agreement letters
• Authorizing and signing the letters
• Authorize and investigate credits
• Follow up on Yearbook delinquent accounts
• Prepare Training modules for new sales consultants, facilitate
• Ensure quotes and deadlines are in plant
• Quote requests for special projects that are quoted by Book Division that have been initiated by the Sales Manager are handled by the Sales Manager

The deadline of submission of application is May 29, 2026.