Inside Sales Specialist (National) Who We Are Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions. Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors. About the Role Essity Health & Medical Canada is looking for an experienced Inside Sales Specialist. The Inside Sales Specialist will manage and grow customer relationships through primarily virtual interactions, ensuring the successful execution of sales strategies and achievement of revenue targets. You will leverage digital tools to engage, convert, and retain customers while maintaining a high level of customer satisfaction. Working closely with cross-functional teams, you will deliver seamless customer experiences, resolve issues, and identify opportunities for account growth. The ideal candidate is self-motivated, tech-savvy, and excels at building strong relationships in a remote sales environment. This is a hybrid position. The ideal candidate should live in the Greater Toronto area with ability to travel to Essity’s office in Oakville 3 days a week. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk. What You Will Do Develop and execute account strategies to grow assigned customers and ensure satisfaction. Identify, prospect, and qualify new business opportunities through outbound outreach and digital channels. Build and manage a strong sales pipeline, including forecasting and tracking performance metrics. Promote and sell products and solutions through virtual presentations, demonstrations, and customer engagements. Establish and maintain relationships with key decision-makers using phone, email, and video conferencing. Negotiate and close sales opportunities to deliver value for both the customer and Essity. Expand existing accounts through upselling and cross-selling opportunities. Provide responsive customer support, addressing inquiries of a financial, logistical, or clinical nature. Collaborate with marketing, customer service, and supply chain to ensure timely and accurate service delivery. Maintain accurate records of customer interactions, pipeline activity, and sales results in CRM systems. Leverage CRM tools, data insights, and digital marketing leads to optimize outreach and decision-making. Ensure smooth onboarding and follow-through on new business, addressing challenges to maintain customer satisfaction. Who You Are Prospecting, lead qualification, and pipeline management Strong closing and negotiation skills in a virtual environment Ability to identify growth opportunities within existing accounts Customer needs analysis and solution-based selling Effective bilingual verbal and written communication across phone, email, and video Ability to build trust and rapport remotely Strong presentation and virtual demonstration skills Experience with Microsoft Suite tools Active listening and problem-solving CRM management for pipeline tracking and reporting Experience with digital selling and communication tools (Teams, Zoom, email platforms) Data-driven mindset, using insights to prioritize and optimize sales activities Ability to collaborate effectively with cross-functional teams Self-motivated with the ability to work independently Strong time management and organizational skills Resilience and persistence in a target-driven environment Adaptability to changing priorities, tools, and customer needs What We Can Offer You At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. Compensation and Benefits Competitive annual salary + sales incentive bonus + benefits Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience. Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards Application End Date: Job Requisition ID: Essity262586 Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!