Who we are?

Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.

Our team – 3,200 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Richelieu Hardware is currently seeking an Industrial Sales Representative for the Montreal/Laval territory for its Decotec/Panexel division. Reporting to the Industrial Sales Director, the successful candidate will be responsible for developing sales within the assigned territory, establishing and maintaining long‑term business relationships with customers and prospects, and actively contributing to the company’s growth.

The role also involves promoting a range of specialized materials intended for cabinetmakers, furniture manufacturers, the RV industry, and contractors, including melamine panels, particleboard, MDF, plywood, hardwood, laminates, surface products, and much more.

Key Responsibilities

Sales Development: Prospect new business opportunities and build relationships with potential customers within the territory. Customer Relationship Management: Build and maintain strong, long‑lasting relationships with existing customers, ensuring their satisfaction and loyalty. Develop sales and promote the full range of products within the assigned territory. Coordinate and lead product presentation meetings (Lunch & Learn) with customers. Ensure proper distribution of samples to clients. Participate in corporate and industry events. Prepare visit reports and update customer files in the CRM. Maintain proactive communication with customers regarding product changes, pricing updates, or improvements. Work closely with the internal team to ensure efficient order processing and delivery. Contribute to the continuous improvement of the business development strategy and marketing plan.

Requirements

The ideal candidate must reside within the sales region: Estrie and Centre‑du‑Québec. Experience in hardware products or materials related to cabinetmaking (strong asset). Minimum of five (5) years of experience in sales or representation. Strong organizational skills, autonomy, and attention to detail. High school diploma combined with relevant experience (a college diploma is an asset). Excellent communication skills and ability to build long‑term business relationships. Strong proficiency with computer software: Excel, Word, Outlook, and PowerPoint. Demonstrated ability to work independently while collaborating effectively with a team. Strong results‑oriented mindset and customer service focus. Must own a vehicle and hold a valid driver’s license. Bilingual in French and English, spoken and written.

What We Offer

A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation. A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment. Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all. Competitive compensation: We offer competitive base compensation based on the market. Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders. Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance. Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers. Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.