<p>Brand : Pit Stop Portables Job description: Location: Coquitlam, BC About Our Company Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services.</p><p>The Total Sanitation Services family of brands now has strategically located branches in Alberta, British Columbia, Ontario, Oregon, and Texas.</p><p>We are currently pursuing strategic add-on acquisitions of leading portable sanitation providers throughout North America.</p><p>Our vision is to be North America's sanitation services provider of choice in the markets that we serve.</p><p>About the Role A little bit customer service call center, a little bit inside sales, and a whole lot of commitment to providing excellent service to existing and prospective customers.&#160; This role is perfect for someone with 3 years of experience in an inbound/outbound call center environment, who thrives on making a sale, and doesn&#8217;t take it personally when customers are upset or prospects say no.</p><p>Our products are portable washroom facilities, washroom trailers, septic holding tanks, roll-off waste containers and various add-on items.</p><p>So yeah, probably not what you&#8217;ve sold and supported before.</p><p>Responsibilities Work directly with customers via telephone (incoming &amp; outgoing calls), and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.</p><p>Educate customers on product offerings and services.</p><p>Follow up with customer via telephone or email following initial sales contact Identify customer issues and provide appropriate solutions via upselling of additional products and/or services and obtain customer commitment/ signoff.</p><p>Meet departmental sales goals consistently.</p><p>Complete continuous product education to improve Customer Experience.</p><p>Maintain accurate daily record of sales in HubSpot Complete outgoing quotes/bids in a timely manner.</p><p>Respond to a variety of customer requests, special instructions and inquiries in a timely manner.</p><p>Investigate and resolve customer issues &#8211; maintain detailed notes of all customer communication within HubSpot.</p><p>Develop and build customer relationships while maintaining a high standard of customer service to the region/area.</p><p>Qualifications Minimum 3 years of experience in inside or outside sales roles; post-secondary education in related field considered an asset.</p><p>Proficiency with Microsoft Office 365 and SharePoint.</p><p>Service Core and HubSpot experience is an asset.</p><p>Problem solving skills with great attention to detail.</p><p>Excellent communication and customer service skills.</p><p>Typing speed of 50WPM or better Highly organized, detail oriented, and proactive in problem solving.</p><p>Ability to navigate within a fast-paced, multi-tasking environment.</p><p>Ability to operate with a sense of urgency to meet timelines.</p><p>Job Type: Full-time Work Location: Fully Onsite Pay: &#160;$23 - $25 per hour&#160; What We Offer Fully paid benefits plan&#160; Business casual workplace Supportive and collaborative team environment Opportunity to grow within a stable and expanding organization On-the-job learning and exposure to a multi-brand operation We invite applications from all qualified individuals, including those from traditionally underrepresented groups.</p><p>We are committed to employment equity and diversity in the workplace.</p><p>Accommodations throughout the recruitment process are available for applicants with disabilities.</p><p>If you require an accommodation, please email hr@totalsanitation.com to coordinate.</p><p>We thank all candidates for their interest; however, only those selected for an interview will be contacted.</p><p>We may use AI-assisted tools in our recruitment process.</li><li>#LI-DNI Powered by JazzHR</p>