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Sales Director

NEXHRabout 21 hours ago
Canada
Senior Level
Full-Time

About the role

We are looking for a bilingual Director of Sales, working for a large Specialty Chemical Manufacturer. Candidates will preferably have previous experience of working in Pulp & Paper and Water treatment.

Sales Growth & Revenue Management

  • Develop and execute regional sales strategies aligned with sales division plans.
  • Retain existing customers and expand business through new applications.
  • Identify and penetrate new markets and industries.
  • Report forecasts using tools like Acumen and Dynamics.
  • Conduct innovation workshops and manage strategic customer meetings.

Profitability (GP% and MPC)

  • Select optimal product lines to meet customer needs and maximize GP%.
  • Manage pricing that aligns with market demands and ensure maximized profitability.
  • Manage expenses and assets effectively, ensuring clear value with each decision.
  • Ensure contract compliance and alignment with customer expectations.

Customer Relationship Management

  • Build and maintain strong relationships with key decision-makers.
  • Conduct regular business reviews and strategic meetings.
  • Take leadership role in resolving customer complaints/claims safeguard company reputation.
  • Support customer onboarding and loyalty initiatives.

People Management & Development Recruit, coach, retrain high performers, and mentor sales associates.

  • Develop succession plans and training matrices.
  • Conduct performance reviews and manage incentives/discipline.
  • Foster a culture of teamwork, accountability, and continuous improvement.
  • Sponsor and oversee training requirements for team

Safety Compliance

  • Implement and monitor global safety plans.
  • Ensure CAS and HCAS is applied for each application, audit the audits, and propose improvements.
  • Ensure SOPs are developed and followed at all customer sites.
  • Lead by example in following safety rules and standards.
  • Attend and sponsor key safety initiatives and meetings; internally and Buckman

Strategic Planning & Execution

  • Align strategies with regional and divisional directives.
  • Lead execution of business plans and budgets, in line with regional and global directives.
  • Participate in regional or global workgroups and product line initiatives, as required.
  • Report on strategic project progress.

Sales Operations & Compliance

  • Ensure implementation and effective use of sales tools (SAW, BEST, CVI, Acumen, etc).
  • Collaborate with supply chain for optimal practices.
  • Manage field assets and inventory.

Marketing, Commercialization & Continuous Improvement

  • Support product launches and commercialization processes.
  • Identify target opportunities and drive case study generation.
  • Participate in trade shows and industry workshops, as required.
  • Identify cost reduction and efficiency opportunities.
  • Lead and document continuous improvement (CI/TCO) projects.
  • Motivate for capital expenditures and track global CI metrics.

Basic Qualifications Bachelor’s degree in chemical engineering, related chemistry, or equivalent chemical experience • Job Experience: 10+ years preferably • Business and financial acumen • Industry and Market Knowledge Ability to speak both French and English

About NEXHR

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