Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Automobile repair services. Private company, corporation or industry. Business services. Automotive service station. Tasks: Supervise staff. Advise clients on advertising or sales promotion strategies. Advise customers on work performed and condition of equipment. Answer written and oral inquiries. Address customers' complaints or concerns. Advise customers on work performed and future repair requirements. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Advise on use and appropriateness of goods or parts. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervision: 3-4 people. Computer and technology knowledge: Database software. Security and safety: Criminal record check. Driving record check (abstract). Transportation/travel information: Valid driver's licence. Experience: 3 years to less than 5 years. Employment terms options: Day. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. Parking available.