About the role
Primary purpose of the role: To prepare and deliver quotes timeously, accurately, and well thought through. Provide solutions and options for various modes of transport and incoterms with focus on maximizing profitability. Understand the customer’s business needs & educate where needed. Source service providers to improve the company’s service. Build good and sustainable relationships with customers.
This is a remote position.
Key Accountabilities: • Costing & quoting of daily RFQs / Inquiries from local clients and Agents • Proactively trying to optimize the profitability of the shipments quoted. • Proactively negotiate with service providers the best contract rates and costs • Proactively following up feedback on quoted business and find ways to increase the closing ratio. • Proactively generate Sales Leads from different sources i.e., Inquiries, Data base, Online • Follow up Sales leads through Cold Calls, emails and other means like WeChat if overseas. • Closely coordinate with the company’s Sales Reps on the ground in finding ways to close new business, and possibly securing one on one meetings for them. • Review, analyze past quotes and find ways to improve them. • Actively log your CRM communications with prospects and existing clients in the company’s system and schedule follow ups. • Generating quotes from the company’s system when necessary • Proactively generate and qualify leads for yourself and outside sales team through Quotes, and other company data base. • Proactively educating yourself with the Company’s system skills as well as with the industry changes and regulations • Identify continuous process improvements and propose to the CA pricing Manager. • Maintaining updated PRICING SOPs and database • Auditing and Quality control of the CA Pricing quotes whenever it is required. • Additional duties and responsibilities may be assigned by management.
Preferred Qualifications: • Matric / Grade 12
Educational / Experiential Requirements: • 3-5 years’ experience in pricing or operations in clearing/forwarding industry. • Cargo wise beneficial