Job description:

Pre-Owned Sales Manager – Luxury & Exotic Automotive

We are seeking an experienced, driven, and highly professional Pre-Owned Sales Manager to join our world-class luxury automotive dealership representing some of the most prestigious brands in the industry, including Lamborghini, Rolls-Royce, Aston Martin, Bentley, Lotus, and INEOS.

This is not a traditional automotive management role. We are looking for a leader who understands that our clients expect a hospitality experience comparable to the “Ritz-Carlton” standard — where professionalism, attention to detail, discretion, and personalized service are paramount.

The successful candidate will be responsible for overseeing all aspects of the pre-owned sales department while delivering an exceptional client experience that reflects the exclusivity and prestige of our brands.

Responsibilities

• Lead and manage the pre-owned sales department with a focus on performance, professionalism, and client satisfaction
• Source, appraise, acquire, and manage inventory of luxury, exotic, and specialty vehicles
• Ensure every client interaction reflects a premium hospitality-driven experience
• Develop and mentor a high-performing sales team focused on relationship-building and long-term client retention
• Work closely with executive management to establish inventory, pricing, and merchandising strategies
• Maintain strong knowledge of market trends, vehicle valuations, and exotic vehicle demand
• Oversee deal structure, profitability, and compliance while maintaining transparency and integrity
• Build relationships with high-net-worth clients, collectors, brokers, and industry partners
• Ensure showroom presentation and vehicle merchandising meet ultra-luxury standards
• Manage online listings, digital merchandising, and lead response processes
• Collaborate with marketing to maximize lead generation and conversion
• Foster a culture of accountability, professionalism, and white-glove customer service

Qualifications

• Previous automotive sales management experience required; luxury or exotic automotive experience strongly preferred
• Proven track record of achieving sales and profitability targets
• Strong understanding of pre-owned inventory acquisition and appraisal processes
• Exceptional communication, leadership, and interpersonal skills
• Professional appearance and demeanor appropriate for an ultra-luxury environment
• Ability to build trust and long-term relationships with discerning clientele
• Strong organizational and operational management abilities
• High level of integrity, discretion, and attention to detail
• Experience with dealership management systems and CRM platforms
• Valid driver’s license with a clean driving record

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Store discount
• Vision care

Experience:

• Pre-Owned Sales: 3 years (preferred)

• Luxury Automotive: 4 years (preferred)

• CDK/One-Eighty: 4 years (preferred)

Licence/Certification:

• AMVIC (required)

Work Location: In person