B2C Inside Sales Representative

Toronto, Ontario - On-site

Weekend availability required

Inbound sales only

Homepro Pest Control has been recognized by the Globe & Mail as one of Canada's Top Growing Companies for five consecutive years. We are a leading provider of residential and commercial pest control services throughout Ontario.

Position Overview

Reporting to the Director of Client Solutions, the Inside Sales Representative serves as the primary point of contact for prospective customers. The role is focused entirely on inbound lead management — responding to, qualifying, and converting leads generated through Homepro's marketing channels. No cold calling is required.

As a service organization, Homepro's continued success depends on the calibre of its people. We are committed to providing the mentorship, training, and resources necessary for each team member to develop and advance within the organization.

Key Responsibilities

• Serve as the first point of contact for prospective customers; identify their needs and recommend appropriate service solutions.
• Maintain accurate and detailed client records; manage the sales pipeline with diligence and precision.
• Collaborate with internal teams to ensure client expectations are fulfilled on time and to the highest standard of quality.
• Analyze sales data and performance trends to identify opportunities and drive conversion.
• Gather and report customer and market feedback to support the continuous improvement of services and sales strategy.

Qualifications

• Prior experience in retail, hospitality, or a customer-facing sales role.
• Demonstrated track record of meeting or exceeding performance targets.
• Self-directed and results-oriented, with the initiative to pursue goals independently.
• Strong analytical curiosity and a systematic approach to problem-solving.
• Excellent interpersonal and communication skills; ability to build rapport with a diverse range of clients and colleagues.
• High energy, adaptability, and a genuine enthusiasm for continuous learning and professional growth.

Compensation and benefits

This position offers a competitive base salary with uncapped commissions — your earning potential grows directly in proportion to your results.

• Base salary plus uncapped commissions
• Health, dental, and life benefits package
• Paid vacation plus paid personal days
• Training and development
• Employee recognition program
• Company events

Additional Information

• Number of vacancies: 1
• Hiring decision timeline: Candidates selected for interview will be informed within 30 days of their interview.
• Use of AI in recruitment: Homepro uses AI to support screening of pre-screening responses. Our team reviews all applications.
• Job vacancy: This posting is for new position.

Homepro Pest Control is an equal opportunity employer committed to providing accommodations for applicants with disabilities at any stage of the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We thank all applicants for their interest; only candidates selected for an interview will be contacted.

We thank all candidates for their interest. Only those selected for an interview will be contacted.