Senior Broker Training Specialist
Top Benefits
About the role
Job ID: 10180 Employment Type: Existing Role Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English. Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $90,000 - $110,000. Candidates with salary expectations outside of the range are still encouraged to apply. About The Wawanesa Mutual Insurance CompanyFounded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy. Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com. We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.Job Overview The Broker Training Consultant contributes to Wawanesa’s success by leading, designing, developing, planning, directing, managing and implementing comprehensive Sales and Business Development programs. This role utilizes a blend of learning methodologies as the business gives direction to training needs required. Job Responsibilities
Lead the design, development and implementation of comprehensive sales and business development training programs and training methodologies with direction from business Conduct Broker training needs assessment and identify learning and development gaps that need to be addressed Design, launch and manage development programs Design multi-level blended-learning programs that support Wawanesa’s business strategy and development needs for brokers across all regions Engage key stakeholders in the program design and focus Manage launch, metrics and modifications needed to address changing needs over time Partner with internal stakeholders and liaise with subject matter experts regarding the suitability of the proposed instructional design Review and maintain existing training programs to ensure all content is consistent, relevant, and up to date Obtain the appropriate program certification (courses, workshops, eLearning) as required Choose appropriate training methods (simulations, webinar, in-person broker training, eLearning, etc.) Support implementation and delivery/facilitation of in-person, virtual and mobile training Stay current on research and monitor best practices in learning and business development and implement as appropriate for the organization Liaise with Organizational Development to ensure delivery of best practices in training and development Conduct and manage program evaluations to report on program results, metrics and ROIs Provide program related administration and managing program logistics to ensure training requirements are met, including the following: Perform other duties as assigned. Qualifications
Five to seven years’ experience planning, designing, developing, coordinating and delivering learning and development programs, with at least two years in an eLearning environment Minimum 2 years’ experience in facilitating training/learning sessions for medium to large size groups Completion of post-secondary degree/certificate or equivalent experience Expertise and experience in building development programs for multiple levels within and across the organization Knowledge and understanding of processes to ensure linkage of development programs with talent management and development programs including identifying experiential learning, action learning experiences, peer coaching, mentoring and other program needs that support career growth and development for employees and leaders Experience in applying action learning and adult learning principles, E-learning knowledge and application in development programs Excellent facilitation skills; ability to engage diverse audiences and at all levels Excellent analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to create and deliver best solutions Excellent communication, negotiation and presentation skills, with the ability to communicate at the right level for the intended audience using various methods Excellent planning and organizing skills, with the proven ability to prioritize, handle multiple assignments, work accurately within tight timelines and interact collaboratively in a team environment Excellent attention to detail with the ability to develop relevant information, and anticipate and recognize potential impacts Ability to deliver results in a fast-paced environment Proficient with Microsoft Office Suite Certificate in Adult Education (CAE, CACE) is considered an asset Knowledge and experience in the insurance industry is considered an asset Ability and willingness to travel as required Diversity Equity, Inclusion & BelongingAt Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce. We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com. All Wawanesa job applicants are subject to Wawanesa's Privacy Policy. Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.