Company: Capital Ford Lincoln Inc. Additional Job Description Are you a people person who loves solving problems and delivering exceptional customer service? Join our team at Capital Ford Lincoln Regina as a Service Advisor and become the trusted link between customers and our technicians. In this fast-paced role, you'll guide customers through their service experience, communicate repair recommendations, coordinate with technicians, and help ensure every customer leaves feeling confident and valued. What You'll Do Welcome and assist customers throughout their service visit Schedule and prepare customer appointments Identify vehicle concerns through customer conversations and vehicle walk-arounds Communicate repair and maintenance recommendations clearly and professionally Prepare estimates and repair orders with transparency Coordinate with technicians and parts staff to keep repairs on track Provide updates and follow up to ensure customer satisfaction Help achieve customer satisfaction and sales goals What You'll Bring Positive, energetic, and professional attitude Strong communication and customer service skills Ability to build trust and relationships with customers Strong organizational and multitasking abilities Valid driver's license with an acceptable driving record Bonus Points For: Service Advisor experience Automotive sales or customer service background If you're motivated by helping people, building trust, and creating outstanding customer experiences, we'd love to hear from you. #INDCAG At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how we’ve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing what’s best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.