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About the role

Deadline for Applications

May 29, 2026

Hardship Level (not applicable for home-based)

H (no hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

Internship

Target Start Date

2026-07-01

Terms of Reference

Applicants must be legally eligible to work in Canada at the time of application. This includes individuals with one of the following statuses:

  • Canadian citizen

  • Permanent Resident of Canada (with valid documentation)

  • Holder of a valid work permit or other written authorization under the federal Immigration and Refugee Protection Act.

The Donor Care Intern supports the Donor Care team in delivering exceptional service to donors and strengthening long-term relationships. This role assists with responding to donor inquiries, processing donations, maintaining accurate records in the CRM system, and supporting acknowledgment and stewardship activities. The intern may also help prepare donor communications, generate reports, and contribute to special projects that enhance the donor experience.

Duties and Responsibilities:

  • Digital Marketing: Creating and updating donation pages, advocacy pages and other landing pages to improve appearance, conversion rates and tracking.

  • Email Fundraising: Assist the digital team in stewarding donors and supporters, including preparing and sending emails.

  • Creative Support: Collaborate with team to develop new creative for digital ads, direct mail and television. Help write campaign briefs to share with existing agencies.

  • Analytics and Reporting: Assist with researching and analyzing data for all fundraising and marketing efforts. Pull information for a variety of sources in order to report on the effectiveness of our marketing and communication materials.

  • Market Research: Research current market trends and scope new vendors for donor acquisition program. Present ongoing learnings and recommendations to team.

  • Administration: Helping with general administrative work and other tasks as requested.

  • Learning and Development: Participate in training sessions, team meetings, and workshops.

Minimum qualifications required and key competencies:

  • University degree or college degree in progress (completed at least 2 years of Study) or

completed within the last 24 months required. A Degree in Communications, Marketing or International Development is an asset.

  • Strong attention to detail
  • Excellent oral and written communications skills
  • Ability to work quickly and efficiently under deadlines.
  • Ability to work independently as well as part of a team.
  • Good computer skills, in particular Microsoft Word, Excel and PowerPoint
  • Knowledge of or experience in database entry/management an asset
  • Fluency in written and spoken English. French language skills are a strong asset.

Standard Job Description

Required Languages

,

,

Desired Languages

French

,

English

,

Additional Qualifications

Skills

Education

Bachelor's, High school diploma (Required)

Certifications

Work Experience

Other information

This position doesn't require a functional clearance

Remote

No

About United Nations High Commissioner For Refugees (UNHCR)

Government Administration