Who you are

• Brings broad industry exposure—whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space
• Equally comfortable in front of a whiteboard or a C-level boardroom—able to translate engineering problems into business outcomes
• Able to work cross-functionally with Sales, Product, Marketing, and CS teams
• Strong communicator, adept at tailoring technical discussions to different audiences
• Comfortable juggling multiple strategic and tactical initiatives in parallel
• Industry Domain expert - you have deep knowledge and experience with knowledge of CAD/PLM tools
• Ability to comprehend use cases and demonstrate industry domain expertise to establish credibility with customers
• Ability to break down complex topics into easy to digest information
• A mechanical engineer by background, with real-world experience in product development, engineering processes, and design
• One team, one mission - you are a team player with an ownership mindset and no ego
• Relationship builder - you are able to build trust and strong relationships with customers and internal CoLab stakeholders
• Broadcaster - you have excellent communication and presentation skills, with a strong ability to convey your message
• Achiever - you are able to make your own content, deliver demos, and autonomously strive to hit tough timelines
• Bonus points if you have been a solutions (sales) engineer before

What the job involves

• Sales Engineering at CoLab is a team of mechanical engineers who sit at the intersection of product, sales, and customer success. They act as product experts, industry experts, and the voice of the customer—playing a critical role in helping prospects and customers realize the full value of CoLab
• The team operates across three core functions:
• Sales Engineers (SEs): Focus on the pre-sales experience, partnering with prospective customers to evaluate CoLab and understand how it fits into their workflows and engineering challenges
• Customer Solutions Engineers (CSEs): Work with existing customers to drive complex deployments and transform how teams collaborate. They help organizations adopt new ways of working enabled by CoLab to achieve ambitious outcomes
• Mechanical Forward Deployed Engineers (MFDEs): Partner closely with specific customers to design and build tailored solutions for unique or high-impact problems, working alongside dedicated software engineering resources at CoLab
• While this role is focused on the pre-sales Solutions Engineer function, the strongest candidates bring a skill set that can flex across all three areas. Sales Engineers at CoLab are not siloed—they are adaptable, customer-centric, and capable of contributing wherever they can drive the most impact. As the team grows, we will be exploring how CSE’s and SE’s could become more of a single role
• Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value
• Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases
• Understand a customer’s current-state workflows, pain points, and how they map to business outcomes
• Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks
• Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future
• Partner with Product Managers on new product initiatives to incorporate the perspective of a mechanical engineer in what we’re building
• Share customer insights with Product to ensure we’re always building what our customers need
• Act as an instructor to cross functional teams at CoLab for engineering topics. Example: “What is Injection Molding, what is DFM in this context.”
• Work with Sales, Customer Success, Marketing, and Product to improve go-to-market strategy and enhance the customer experience
• CoLab is a category-creating product, which means you’re not just showing a tool, you’re helping people understand a new way of working. As a pre-sales Sales Engineer, you specialize in guiding everyone from end users to executives in seeing what’s possible and why it matters for how they work today
• Tailored demonstrations for different industries, use-cases, and customers
• How we position CoLab in initial conversations and our sales process for mapping their challenges to CoLab's solution
• The execution of evaluation periods with potential customers
• Clearly articulating business value, ROI, and impact to both technical and non-technical stakeholders
• Support customer onboarding and success transitions by ensuring alignment from first value to long-term adoption

Benefits

• Health and dental insurance (covered at 100% for the employee)
• Unlimited PTO
• Remote/Hybrid Work: Our main office location is in St. John's, NL where we offer hybrid and remote opportunities