Job Description This unique position calls on your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you help clients with their everyday banking (personal and business), credit, and investment needs through the use of new digital tools in our RBC meeting place location. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC colleagues and partners to help clients achieve their goals. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement. What will you do? Ensure high employee engagement through talent management, development & career planning Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Deliver results through strong routines and coaching ability Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive brand value and retain relationships Inspire, orchestrate and pioneer superior retailing/hospitality excellence to deliver a memorable client experience Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice Partner with your manager to ensure operational effectiveness of the location and maximize the performance of the team Address local community needs through appropriate recruitment, management practices and community advice events in branch and outside in the community. What do you need to succeed? Must-have Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly Minimum of 2-3 years’ experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor) Experience in a coaching / leadership role, or acting as a mentor to advisors Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund experience within the last 3 years Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date Demonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior business results Nice-to-have Strong communication and decision-making skills, with the ability to communicate and lead change Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities A world-class training program in financial services Job Skills Additional Job Details Address: 388 SOUTH RAILWAY ST:BOISSEVAIN-MORTON City: Boissevain-Morton Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-10 Application Deadline: 2026-07-17 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.