Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Scheduled shifts are 10 hours per day, with 4 days of work per week. 

Essential Functions: -  Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. -  Actively participate in promotions and contests, training and audits. -  Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis. -  Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. -  Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. -  Handle and process customer payments. Keep route paperwork current. -  Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. -  Monitor and report competitive activity. Keep service agreements current and renewed. -  Return from route and off load soiled textiles in the receiving area of facility. -  Accurately prepare route paperwork and follow check-in procedures. -  Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions: -  May work with and support other service personnel as required by supervision.

Qualifications: -  Have and maintain a valid drivers license. -  Have and maintain a driving record free of chargeable accidents, speeding or safety violations. -  Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. -  Demonstrate excellent skills in customer service and route sales. -  Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player. -  Recognize colors, sizes and types of product and count, add and subtract accurately. Education: -  High School graduation or similar experience.

Travel Requirements: -  Daily, by delivery vehicle within a route.

Typical Environmental Conditions: -  Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. -  Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity: -  Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Compensation:

• $26.10 per hour pay plus commission bonuses based on the revenue that the assigned route generates.
• Health and Dental Insurance provided.
• Registered Pension Plan provided.