Phaeton Automotive Group is growing, and Richmond Hill Toyota is seeking a high-performing Used Car Sales Manager to join our leadership team.

This is an outstanding opportunity for an experienced automotive professional with a proven track record in used vehicle operations, inventory management, team leadership, customer retention, and profitability. The successful candidate will join a progressive dealer group that values performance, accountability, and long-term career growth.

What You’ll Bring

• 3+ years of progressive automotive sales management experience, preferably within an import dealership environment
• Proven success managing used vehicle inventory, pricing strategy, and gross profitability
• Strong leadership, coaching, and team development skills
• Exceptional communication, negotiation, and customer service abilities
• Results-driven mindset with a strong understanding of sales processes and performance metrics
• High energy, professionalism, and strong organizational skills
• Ability to build and maintain long-term customer relationships
• Strong problem-solving skills and the ability to thrive in a fast-paced environment
• Experience with vAuto and strong overall technical proficiency
• Experience with Reynolds & Reynolds is considered an asset
• Experience with procurement through actions and other channels
• Commitment to confidentiality, integrity, and operational excellence

Key Responsibilities

• Work directly with the General Sales Manager and Used Car Director to establish and achieve used vehicle sales and profitability targets
• Appraise trade-ins accurately and competitively based on market trends, vehicle history, and dealership strategy
• Manage used vehicle inventory levels, aging, and pricing to maximize inventory turn and profitability
• Oversee vehicle reconditioning and certification processes to ensure inventory meets dealership standards
• Execute strategic pricing and merchandising plans across all used inventory
• Monitor market conditions, wholesale opportunities, and competitive trends
• Approve trade evaluations and used vehicle sales transactions
• Coach and mentor Sales Representatives through daily performance management and ongoing training
• Resolve customer concerns professionally and effectively to maintain high levels of customer satisfaction and retention
• Collaborate on advertising and promotional initiatives to support dealership growth objectives

Why Join Phaeton Automotive Group?

• Competitive compensation package and benefits
• Strong management support and positive team culture
• Ongoing leadership development and training opportunities
• Career advancement within a growing dealer group
• Performance-driven environment with the tools and support to succeed

Compensation

• Base salary & bonus, with OTE of $125,000+

Phaeton Automotive Group is committed to creating an inclusive workplace. Accommodations are available upon request throughout the recruitment process for candidates with disabilities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.