service writer - auto repair
Top Benefits
About the role
Overview
Languages
English
Education
Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
Odours
Work setting
Urban area Automobile repair services Retail business Repair and service establishment
Responsibilities
Tasks
Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Receive payments Sell merchandise Advise on use and appropriateness of goods or parts Sell spare and replacement parts Process incoming requisitions Prepare requisition orders to replenish parts and supplies Maintain records on inventory control system Issue and distribute parts and supplies for internal use Answer telephone and relay telephone calls and messages Identify, label and catalogue items received Ship, deliver or pick up parts, products or equipment Prepare and track work orders Handle cash transactions Set-up displays of retail parts and accessories Conduct sales calls Clean and maintain office, supply area or warehouse
Experience and specialization
Computer and technology knowledge
Database software Internet MS Excel MS Outlook MS Windows MS Office Inventory control software
Parts specialization
Small engines and generators
Additional information
Security and safety
Basic security clearance Bondable Criminal record check
Transportation/travel information
Own transportation Public transportation is available
Work conditions and physical capabilities
Attention to detail Fast-paced environment Tight deadlines Work under pressure Hand-eye co-ordination Repetitive tasks Standing for extended periods Walking Ability to distinguish between colours
Weight handling
Up to 23 kg (50 lbs)
Own tools/equipment
Steel-toed safety boots
Personal suitability
Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Dependability Values and ethics
Benefits
Other benefits
Parking available