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Product Information Specialist

MEC1 day ago
Vancouver, British Columbia, Canada
Mid Level
Full-Time

Top Benefits

Annual vacation allotment
Paid Care time
Maternity and Parental leave top-up

About the role

About MEC

At MEC, we believe the transformative power of the outdoors makes us better humans and drives us to do good for the planet. We are here to inspire and support everyone in getting active outside, matching people with gear and advice that instills confidence. We offer more than products; we offer passion for the outdoors. We play with purpose!

Our business model is dependent on impassioned and well-trained outdoor enthusiasts and as such we look for individuals who live our purpose and fit with MEC ethos and lifestyle. If you are that person, we’d love to connect with you. Join us!

Inclusivity at MEC

MEC is an equal opportunity employer committed to building an inclusive community of staffers. We work with our people to create a diverse workplace where everyone belongs and has the opportunity to succeed. We welcome all applicants to join our diverse team. Tell us what you need during the hiring process, and we’ll do our best to accommodate you.

The Role

As a Product Information Specialist, you own the process of getting new gear online and customer-ready on mec.ca. Balancing speed with attention to detail, you enrich product information and publish products quickly so we don’t miss peak selling seasons- all while bringing MEC’s trusted expertise to the online experience.

By ensuring every Product Detail Page (PDP) is accurate, curated, and complete, you provide what members need to choose the right gear. Your work removes buying hesitation, ensures reliable product information, and helps customers shop with confidence.

The Product Information Management (PIM) system is the primary tool you’ll use to enrich and manage product information. We're looking for someone who enjoys finding better ways of working and can help improve our processes and use of the PIM over time.

Location: This role can be performed in a hybrid capacity from MEC's Head Office in Vancouver, BC, or remotely from anywhere within Canada.

As The Product Information Specialist You'll

Enrich product content to MEC’s digital standards including: product descriptions, technical specifications, size guides, image gallery captions and product videos Proactively source and compile product data ahead of seasonal launch dates Contribute to the continuous improvement of the PIM by maintaining reusable product information structures and workflows that streamline product enrichment Resolve product information issues flagged by customers and internal teams Conduct quality assurance reviews to ensure product content meets MEC standards Troubleshoot product data issues, investigate syncing problems and coordinate fixes with internal teams Backfill missing product attributes when new customer-facing content requirements are introduced Support in defining and evolving product content standards as our digital experience grows

What You'll Bring

Strong preference for experience enriching large product catalogues in an ecommerce environment Strong preference for experience working within retail systems such as PIMs (preferably Akeneo), CMS, ERP or dropship platforms A skill for writing – from a personal blog to a school paper, with product copywriting experience as an asset, whether with an internal marketing team, or an agency. A love for gear: you’re the person friends ask for product advice, you research your purchases, and stay on top of evolving technology and trends. A deep understanding of our customers and what information is required to move them from browsing to buying. Initiative to identify process improvements Strong analytical and problem-solving skills with the ability to troubleshoot data issues Excel skills Exceptional attention to detail and commitment to data accuracy Comfortable learning new technology and experimenting with AI tools to improve efficiency Excellent organization skill and ability to manage priorities and deadlines The ability to maintain professional relationships with internal stakeholders, brand partners, and vendors A desire for learning opportunities to improve area-specific knowledge The ability to work on your own for long periods of time, without losing focus on other priorities

The Compensation & Perks

This is a permanent role with the anticipated salary range of $56,000 to $69,900 base + bonus. The exact salary will be dependent on the successful candidate’s relevant skills, experience, qualifications and internal equity.

Generous annual vacation allotment & Paid Care time (Wellness/sick) Maternity and Parental leave top-up Staff Discount and amazing deals straight from vendors Top-notch benefit plan & Retirement plan with matched contributions Paid days to pursue outdoor activities and/or volunteer in your community Access to a learning platform and educational assistance support

Note: Availability of the benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. MEC reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Are you up for your next adventure? We’d love to hear from you! English. Le candidat doit être à l’aise de lire et de converser en

The Candidate must be able to read and converse in English. Le candidat doit être à l’aise de lire et de converser en anglais.

About MEC

Retail
5001-10,000
Founded in 2002

MEC is Canada’s go-to place for outdoor gear, know-how and inspiration. Combining high-quality apparel and equipment with expert advice and firsthand experience, MEC supports a wide range of activities including camping, snowsports, watersports, cycling, climbing, hiking, running and travel. Established in 1971, MEC has been a strong backer of community initiatives and has invested $44 million (and counting) into non-profit organizations that support outdoor recreation and conservation. For more information, visit www.mec.ca and follow @mec, or visit one of our stores nationwide.

We outfit our members for every outdoor adventure: from climbing, hiking and camping to snow sports, water sports, cycling and yoga. But we offer more than products: we peddle passion. Regardless of a member’s level of activity or experience, we love to share our expertise and enthusiasm to connect people with quality products that inspire active outdoor lifestyles.

If you want to know what it’s like working here, we also encourage each other to get moving. To get out the front door. Take the plunge. Try something new like riding in a Fondo, bouldering or paddle boarding. MEC is a place where ideas spark and a craving to play outside gets stoked.

MEC Community Social Media Agreement: http://bit.ly/39z0Eyl

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