Account Manager

Job summary

The Account Manager will oversee and grow the regional customer base by developing new business and managing existing accounts. They will also support the delivery of software implementations and consulting services while building collaborative relationships with key stakeholders.

Job details

Account Manager (Vancouver) Department | Sales and Business Development Location | Vancouver As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America. Oversee and grow Deswik's regional customer base Flexible, hybrid schedule: 2 days from home, 3 days in the office Apply your skills as a Mining Engineer or Geologist in a unique way Given Deswik’s global reach, this role will require approximately 30% travel. What You Will Do: Develop new business, manage current accounts, draft proposals and negotiate contracts Build collaborative relationships with customer stakeholders, including frontline site teams, general managers, and corporate executives Support the planning and delivery of high-quality software implementations and consulting services Innovate in applying Deswik technology to solve complex mining problems Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships Manage customer relationships professionally, addressing any issues or concerns promptly About You: Degree-qualified in Mining Engineering or Geology 5+ years’ experience in the mining industry, holding technical or operational positions Solid understanding of site operations, and knows what it takes to get things done on site Deep understanding of mining engineering and mining technical problems You have held previous sales or customer/stakeholder management roles and dealt with commercial negotiations Skilled in assembling people, technology, and processes to create mine planning systems Strong influencing skills, capable of supporting change management in large organizations and delivering value through your people skills You have a restless desire for things to be done better In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do You are great with technology and will become literate in the use of Deswik tools. Fluency with Deswik tools is a distinct advantage. Deswik Benefits: Flexible, hybrid schedule – we work 2 days from home, 3 days in our Vancouver office. Opportunity to display your expertise in both people and technology. Engage in global knowledge sharing with our team of over 100 mining consultants. You will be trusted to do your job and have support when you need it. We’re a business run by engineers who understand your work and are committed to creating a positive workplace. Compensation: Paid parental leave RRSP Matching plan Comprehensive health benefits plan Flexible, hybrid schedule - 2 days WFH, 3 days in office A competitive base salary between CAD 130,000 – CAD200,000 (dependent on skills and experience) + eligibility for annual performance bonus About Deswik: Deswik, a Sandvik Company, is a global leader in mine planning software and consulting, with over 500 professionals in 21 offices globally. Our tools are used at 1,000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation. Sounds good? Apply today! Please note: we are only considering applications from Canadian citizens, permanent residents or individuals on a valid work visa that do not require sponsorship.

What you’ll do

The Account Manager will oversee and grow the regional customer base by developing new business and managing existing accounts. They will also support the delivery of software implementations and consulting services while building collaborative relationships with key stakeholders.

Requirements

Candidates must hold a degree in Mining Engineering or Geology and possess at least 5 years of experience in the mining industry. Proven experience in sales or stakeholder management and a deep understanding of mining technical problems are required.

Benefits

• Paid parental leave
• RRSP matching plan
• Comprehensive health benefits plan
• Flexible hybrid schedule

Listed skills

• Change Management · Preferred
• Problem solving · Preferred
• Account Management · Preferred
• Relationship Building · Preferred
• Stakeholder Management · Preferred
• Business development · Preferred
• Contract Negotiation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mine planning
• Business development
• Account management
• Contract negotiation
• Mining engineering
• Geology
• Stakeholder management
• Software implementation
• Consulting
• Change management
• Technical sales
• Relationship building
• Strategic planning
• Problem solving
• Deswik software
• Influencing Skills
• Digital Transformation
• Planning
• Planning Software
• Business Development
• Change Management
• Sales
• Mining Engineering
• Negotiation
• Operations
• Product Software Implementation Method
• Stakeholder Management
• Collaboration

Job areas

• Sales
• Engineering
• Consulting
• Software
• Management & Leadership
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products