Inside Sales Representative (Network Engineering Solutions)

Job summary

The Inside Sales Representative will manage a portfolio of existing customers while proactively generating and qualifying new business opportunities for network testing and planning solutions. They will collaborate with cross-functional teams to drive revenue growth, maintain accurate sales pipelines, and provide technical expertise to support customer needs.

Job details

The Role Infovista is seeking an Inside Sales Representative to support the growth of its Network Testing and Network Planning solutions portfolio across North America. This role combines customer-facing commercial responsibilities with a strong understanding of mobile network technologies and operator environments. The successful candidate will manage a portfolio of volume business opportunities, drive proactive business development and prospecting activities, and support existing customers in identifying new use cases and expansion opportunities. We are looking for individuals who bring practical telecom expertise and can engage customers on both business and technical topics. The successful candidate should be capable of independently managing a large proportion of smaller opportunities from qualification through close, while working collaboratively with Account Directors, Marketing, and Solution Engineering teams on larger or more complex engagements. Key Responsibilities Own and manage a portfolio of existing customers, driving recurring revenue growth and customer retention. Generate and qualify new opportunities through prospecting, inbound lead follow-up, marketing campaigns, and customer outreach. Engage telecom operators, vendors, and ecosystem partners to identify business and technical needs. Manage smaller opportunities independently through the full sales cycle, including discovery, qualification, demonstration, proposal coordination, commercial discussions, and close. Identify upsell, cross-sell, and expansion opportunities within the installed customer base. Maintain accurate pipeline, forecasting, and customer information within CRM systems. Collaborate with Account Directors on larger strategic opportunities and account development activities. Work closely with Renewals, Solution Engineering, Marketing, Professional Services, and Customer Support teams to deliver a seamless customer experience. Contribute market intelligence, competitive insights, and customer feedback to support go-to-market initiatives. Achieve quarterly and annual bookings, pipeline generation, and business development objectives. Qualifications 3+ years of experience in one or more of the following: Mobile network testing and benchmarking Drive testing and network performance analysis Radio network planning and optimization Solution consulting or pre-sales for telecom software solutions Technical sales or inside sales within the telecommunications industry Practical understanding of mobile network technologies, radio access networks, and operator workflows. Experience working with telecommunications operators, network vendors, system integrators, or related technology providers. Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Computer Engineering, or a related technical discipline. Experience with CRM systems and structured opportunity management processes. Fluent English communication skills, both written and verbal. Preferred Experience Experience with network testing, benchmarking, assurance, optimization, or planning solutions. Familiarity with products such as drive test tools, network analytics platforms, planning tools, optimization solutions, or adjacent telecom software. Experience presenting technical and business value propositions to engineering and operational stakeholders. Demonstrated ability to manage opportunities with limited pre-sales support. Skills Strong commercial mindset combined with technical credibility. Ability to engage comfortably with radio planning, optimization, performance management, and RF engineering teams. Excellent prospecting, pipeline generation, and opportunity qualification skills. Strong customer communication and relationship-building abilities. Ability to translate technical challenges into business opportunities. Structured and disciplined approach to pipeline management and forecasting. Self-motivated, proactive, and results-oriented. Comfortable working across multiple geographies, cultures, and stakeholder groups. What We Are Looking For We are particularly interested in candidates who have worked directly in telecom engineering, optimization, planning, testing, or technical consulting roles and are looking to leverage that expertise in a customer-facing commercial position. A strong technical foundation, curiosity, customer engagement skills, and a desire to drive business outcomes are valued more highly than extensive sales experience alone.

What you’ll do

The Inside Sales Representative will manage a portfolio of existing customers while proactively generating and qualifying new business opportunities for network testing and planning solutions. They will collaborate with cross-functional teams to drive revenue growth, maintain accurate sales pipelines, and provide technical expertise to support customer needs.

Requirements

Candidates must have at least 3 years of experience in mobile network testing, radio network planning, or telecom technical sales. A bachelor's degree in a relevant engineering discipline and proficiency with CRM systems are required.

Listed skills

• Lead Qualification · Preferred
• CRM Systems · Preferred
• Relationship Building · Preferred
• Business development · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside Sales
• Network Testing
• Network Planning
• Telecom Expertise
• Prospecting
• Lead Qualification
• CRM Systems
• Pipeline Management
• Forecasting
• Radio Access Networks
• Technical Sales
• Solution Consulting
• Customer Retention
• Business Development
• Market Intelligence
• Relationship Building
• Test Tools
• Lead Follow-Up
• Sales Support
• Software Solutions
• Go-to-Market Strategy
• Cross-Selling
• Technical Consulting
• Workflow Management
• Sales Prospecting
• Curiosity
• Planning
• Self-Motivation
• Account Development
• Electrical Engineering
• Customer Support
• Telecommunications
• Benchmarking
• Customer Relationship Management
• Management
• Business Valuation
• Customer Service
• Communication
• TeleCommunications Engineering
• Computer Engineering
• Consulting
• Customer Engagement
• Customer Communications Management
• Drive Testing
• Performance Management
• Engineering Optimization
• English Language
• Sales
• Geography
• Marketing

Job areas

• Sales
• Technology
• Engineering
• Consulting
• Software
• Solutions Sales Representative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products