Sales Account Executive (Healthcare Market Research)

Job summary

Manage a portfolio of healthcare clients and oversee market research and consulting projects from initiation through delivery, ensuring client satisfaction, retention, and repeat business. Identify opportunities to grow revenue through new client acquisition, upselling, and cross-selling, while coordinating with internal teams and maintaining accurate CRM records.

Job details

Location: This role is hybrid for employees located in Greater Vancouver area Job Type: Full-Time Experience Level: Mid-Level +2 years Industry: Healthcare, Market Research, Consulting About Us iData Research is a Canadian leading provider of market research and consulting services for the healthcare industry. We work with global medical device manufacturers, pharmaceutical companies, and healthcare innovators to deliver actionable insights and strategic guidance. As our client base grows, we are seeking a skilled and high energy Senior Sales Account Executive to lead client relationships, drive project execution, and contribute to the continued expansion of our business. Position Overview The Account Executive will be responsible for managing a portfolio of healthcare clients, ensuring high levels of satisfaction, repeat business, and revenue growth. This role blends relationship management, consultative strategy, and commercial acumen. Key Responsibilities Serve as the primary point of contact for a defined portfolio of healthcare industry clients Manage and oversee the delivery of market research and consulting projects from initiation to completion Ensure client satisfaction, retention, and repeat engagements through proactive support and strategic partnership Identify upselling and cross-selling opportunities based on client needs Responsible for bringing in new clients and driving business growth. Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverables Prepare and lead client meetings, presentations, and business reviews Maintain detailed and accurate client activity in CRM systems Qualifications +2 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, SaaS, or consulting) Proven track record and ability to manage complex client relationships and multi-phase projects Strong communication, presentation, and negotiation skills Understanding of the healthcare industry, particularly medical devices or life sciences, is a strong asset Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms Bachelor’s degree in Science, Business, Marketing, Healthcare, or a related field Compensation & Benefits Total Compensation: CA$90,000 – CA$130,000+ annually This position includes base salary, commission, on target earning, profit sharing, and team bonus. Comprehensive health, dental, and vision insurance Paid vacation and statutory holidays Annual professional development budget Work-Life balance budget Trip to Hawaii for Sales Person of the year Flexible work hours and hybrid options Why Join Us? At iData Research, we combine analytical rigor with deep healthcare expertise. You’ll work with clients who are shaping the future of healthcare, while being supported by a team that values precision, integrity, and long-term partnership. We offer a collaborative environment where your contributions are recognized, and your career has room to grow. Apply now to join a team driving smarter decisions across the healthcare industry. NB: Within iData Research, the position of "Sales Account Executive" is internally designated as "Product Consultant".

What you’ll do

Manage a portfolio of healthcare clients and oversee market research and consulting projects from initiation through delivery, ensuring client satisfaction, retention, and repeat business. Identify opportunities to grow revenue through new client acquisition, upselling, and cross-selling, while coordinating with internal teams and maintaining accurate CRM records.

Requirements

Requires at least two years of B2B account management or client services experience, preferably in healthcare, market research, SaaS, or consulting, along with experience managing complex client relationships and multi-phase projects. Strong communication, presentation, and negotiation skills are required; healthcare industry knowledge and familiarity with CRM platforms are assets, and a bachelor's degree in a related field is listed.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Statutory Holidays
• Professional Development Budget
• Work-Life Balance Budget
• Salesperson of the Year Trip to Hawaii
• Flexible Work Hours
• Hybrid Work Options
• Commission
• Profit Sharing
• Team Bonus

Listed skills

• CRM Management · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Consultative Selling · Preferred
• Upselling · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred
• Salesforce · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Relationship Management
• Project Management
• Healthcare Market Research
• Consultative Selling
• Upselling
• Cross-Selling
• Business Development
• Client Retention
• Communication
• Presentation
• Negotiation
• CRM Management
• Salesforce
• HubSpot
• Healthcare Industry Knowledge

Job areas

• Sales
• Healthcare
• Consulting
• Customer Service & Support
• Science & Research