Sales Specialist

Job summary

Welcome customers, assess their needs, and guide them through vehicle selection, test drives, financing or leasing options, and purchase documentation. Maintain customer follow-up and CRM records, meet sales targets, collaborate with sales and service teams, and support dealership promotions, events, and training.

Job details

Company Description Hyundai Buckingham is an authorized Hyundai dealership serving customers in Buckingham, QC and the surrounding regions of Gatineau, Ottawa, Thurso, Aylmer, and Hull. The dealership provides a full range of services to meet automotive needs, including access to the latest Hyundai innovations and models. Team members work in a customer-focused environment that emphasizes helpful guidance and transparent information. The dealership is committed to delivering exceptional service and building long-term relationships with individuals and families in the community. Role Description The Sales Specialist is a full-time, on-site role based at our location in Gatineau, QC. This role is responsible for welcoming customers, understanding their needs, and guiding them through vehicle selection, test drives, and purchase options. Day-to-day tasks include presenting Hyundai products and features, explaining financing and leasing options, preparing purchase documentation, and following up with prospects and existing customers. The Sales Specialist collaborates with the sales and service teams to ensure a smooth customer journey and supports dealership promotions, events, and training activities. The role also involves maintaining product knowledge, updating the CRM system, and meeting individual and team sales targets in a professional and ethical manner. Qualifications Strong Communication and interpersonal skills, with the ability to explain products and financing options clearly. Proven Customer Service capabilities, including active listening, problem solving, and a client-centric approach. Demonstrated Sales experience, with the ability to identify needs, present solutions, and close sales effectively. Background in Training or coaching, and familiarity with Sales Management principles is an asset. Knowledge of automotive products or willingness to learn Hyundai vehicles and technologies. Comfort working with CRM systems, basic computer applications, and digital tools. Ability to work on-site, including evenings or weekends as required by dealership hours. Fluency in English; bilingual proficiency in French and English is highly beneficial. Previous experience in retail, automotive, or related sales environments preferred. High school diploma or equivalent required; post-secondary education in business or a related field is an asset.

What you’ll do

Welcome customers, assess their needs, and guide them through vehicle selection, test drives, financing or leasing options, and purchase documentation. Maintain customer follow-up and CRM records, meet sales targets, collaborate with sales and service teams, and support dealership promotions, events, and training.

Requirements

Requires a high school diploma or equivalent, strong communication and customer service skills, and demonstrated sales experience; previous retail or automotive sales experience is preferred. Candidates should be comfortable with CRM and digital tools, willing to learn Hyundai products, and able to work on-site, including evenings or weekends; English fluency is required, while French-English bilingual proficiency is beneficial.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Communication · Preferred
• CRM Systems · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Interpersonal Skills
• Customer Service
• Active Listening
• Problem Solving
• Sales
• Vehicle Product Knowledge
• Financing and Leasing
• Sales Closing
• Training and Coaching
• Sales Management
• CRM Systems
• Computer Applications
• Digital Tools
• Customer Relationship Management

Job areas

• Sales
• Retail
• Customer Service & Support