Sales Representative II

Job summary

The Sales Representative II is responsible for soliciting sales orders, providing technical assistance throughout the product lifecycle, and managing customer relationships. They also handle business reporting, forecasting, and monitoring material inventories to ensure maximum business growth.

Job details

HWI has a fantastic opportunity to join our Sales team as a Sales Representative II. Summary The Sales Representative II solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers. Responsibilities • Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems • Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities • Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints • Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data • Making sales and product presentations Requirements • Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience • Requires general knowledge of refractories • Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise • Requires strong interpersonal and communications skills and the ability to work effectively in a team environment • Requires strong analytical skills and the ability to assemble and quickly analyze data • Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships • Requires excellent organization skills with accurate and precise attention to detail • Requires self-motivation with the ability to adapt quickly • The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing. Must be able to travel to customer accounts to provide support to customers. Physical and Environmental Requirements • Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling. • Lifting: 50 pounds less than 1/3 of the time. • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception. • Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration. • Noise: Requires working in quiet conditions.

What you’ll do

The Sales Representative II is responsible for soliciting sales orders, providing technical assistance throughout the product lifecycle, and managing customer relationships. They also handle business reporting, forecasting, and monitoring material inventories to ensure maximum business growth.

Requirements

Candidates must have a B.S. degree in Engineering or a related field, or equivalent practical experience, along with at least four years of refractory or industrial field experience. Proficiency in Microsoft Office, strong analytical skills, and the ability to travel to customer sites are essential.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Inventory management · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Refractory products
• Technical assistance
• Relationship development
• Customer service
• Sales forecasting
• CRM
• Microsoft Office
• Excel
• Analytical skills
• Communication
• Teamwork
• Problem solving
• Inventory management
• Business reporting
• Organizational Skills
• Planning
• Self-Motivation
• Analytical Skills
• Customer Relationship Management
• Business Reporting
• Forecasting
• Marketing
• Phone Sales
• Presentations
• Refractory
• Supplier Relationship Management
• Troubleshooting (Problem Solving)
• Scheduling
• Collections
• Balancing (Ledger/Billing)
• Customer Inquiries
• Detail Oriented

Job areas

• Sales
• Engineering
• Manufacturing
• Sales Representative
• Field Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products