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Sales Account Manager

The role focuses on driving sales performance through new business development and account management within the Home Consumer segment. Responsibilities include managing showroom partnerships, developing networks with designers and architects, and utilizing CRM tools to track the customer journey.

  • Hybrid
  • Toronto, ON
  • Posted Jul 16, 2026
  • 1 position

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Job summary

On behalf of our client, we are seeking an energetic and results-oriented sales expert to join our fastest growing and most strategically focused segment of the business - Home Consumer. The role boasts variety with a key focus on new business development and account management. In this role, you will cover a vast region and be completely field based and working with our showroom partners. You will manage a large portfolio of products, services and solutions and will play a crucial role in developing and maintaining long-term customer relationships. Your Impact Contribute to Sales Performance by achieving sales targets both at multi-segment (covering both B2C and B2B) and multi-channel level. Maintain good product knowledge and ensure an outstanding customer experience Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events Develop new customers and maintain relationships with the existing ones to generate new business opportunities Bring accounts (both current and prospect customers) to their top locations in order to strengthen business relationships. Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities Develop a network with showroom partners and high-end furniture brands Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company Provide 100% support of CRM tool (salesforce.com) and following their sales methodology Liaise with Logistics and After-Sales Service for any needs oriented to supreme service Go above and beyond the company requirements, adhering to the dress code and appearance guidelines Keep up to date on brand activities, locations, events and marketing activities Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey Consult with the in-house design team to create home gym layouts Guarantee continuous, proactive feedback from the market About You Ideally, you are passionate about working out, enthusiastic and pro-active, while also down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, Made in Italy, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills. 3-5 years experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products BA/BS Degree in Business Administration, Sales or a relevant field Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level Selling aptitude with emphasis on business development Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media Ability to acquire some expertise in Store operations applications (Sales Force and SAP) Entrepreneurial approach Ability to create and cultivate a network Extended Healthcare Plan (Medical, Disability, Dental & Vision)

What you’ll do

The role focuses on driving sales performance through new business development and account management within the Home Consumer segment. Responsibilities include managing showroom partnerships, developing networks with designers and architects, and utilizing CRM tools to track the customer journey.

Requirements

Candidates should have 3-5 years of experience as a Sales Account Manager in luxury retail or design, along with a bachelor's degree in Business or a related field. Strong communication skills and proficiency in Salesforce and SAP are highly desired.

Benefits

• Extended Healthcare Plan • Medical Insurance • Disability Insurance • Dental Insurance • Vision Insurance

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • New Business Development
  • Account Management
  • B2B Sales
  • B2C Sales
  • CRM Management
  • Stakeholder Management
  • Market Strategy
  • Relationship Building
  • Luxury Retail Sales
  • Presentation Skills
  • Salesforce
  • SAP
  • Customer Experience
  • Field Sales
  • Negotiation
  • Strategic Planning
  • Inside Sales
  • Retail Operations
  • Product Knowledge
  • Influencing Skills
  • Energetic
  • Influencing Without Authority
  • Organizational Skills
  • Sales Prospecting
  • Ethical Standards And Conduct
  • Business To Business
  • Business-To-Consumer
  • Business Development
  • Customer Relationship Management
  • Business Administration
  • Customer Service
  • Communication
  • Interior Design
  • Sales
  • Selling Techniques
  • Marketing
  • Marketing Strategies
  • Luxury Goods
  • Proactivity
  • SAP Applications
  • Showrooms
  • Success Driven
  • Enthusiasm

Job areas

  • Sales
  • Retail
  • Management & Leadership
  • Art & Design
  • Sports & Recreation
  • Sales Account Manager
  • Account Manager (General)
  • Commercial Sales Representatives
  • Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Additional details

Minimum education
Bachelor’s degree
Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week
Location requirements
Country, Canada