Inside Sales / CSR

[https://44109170.fs1.hubspotusercontent-na1.net/hubfs/44109170/BANNERS%20FOR%20USE%20ON%20LETTERS%2c%20QUOTES%20ETC%20-%20ALL%20COMPANIES/Hercules%20Crane%20and%20Lifting%20Banner.jpg] We are looking for a full time Customer Service Representative/Inside Sales to join our team in our Hercules SLR branch located in Delta, BC. Our ideal candidate will represent Hercules with a strong positive attitude and a drive to succeed; all in an effort to ensure optimal client satisfaction. We offer a comprehensive compensation and benefits package that includes: * Competitive salary ($45,000 to $55,000, based on experience) * Generous RRSP matching program 5% * Full health and dental benefits * Personal & Professional Development Opportunities * Fun & engaging working environment * Free parking Key Accountabilities * Responsible for the day-to-day interactions and sales functions between customers, Territory Managers and the product supply functions within Hercules * Client service via telephone, in-person and electronic communications * Support Territory Managers with a focus on fulfilling quotations, orders and correspondence * Development of industry and product knowledge to enhance client service * Increase branch sales and customer base Requirements * High school diploma or equivalent required * Energetic and enthusiastic attitude * Driven to reach sales goals and learn new skills * Strong organizational and time management skills * Must be legally entitled to work in Canada About Hercules Group of Companies The Hercules Group of Companies is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth. Please note: * Successful candidates will be required to pass a criminal background check as a condition of employment. * We are not able to provide Permanent Residency (PR) sponsorship or immigration support for this position at this time. Candidates must already be legally entitled to work in Canada.

The role involves managing daily interactions between customers, territory managers, and product supply functions to ensure client satisfaction. Responsibilities include processing orders, handling quotations, and actively working to increase branch sales.

Candidates must have a high school diploma or equivalent and be legally entitled to work in Canada. The position requires an energetic attitude, strong organizational skills, and a drive to meet sales goals.

• RRSP matching program • Health benefits • Dental benefits • Personal development opportunities • Professional development opportunities • Free parking

• Time managementPreferred
• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Inside sales
• Communication
• Telephone skills
• Order fulfillment
• Quotation management
• Time management
• Organizational skills
• Product knowledge
• Sales goal achievement
• Inside Sales
• Product Knowledge
• Continuous Development
• Energetic
• Positivity
• Customer Service
• Sales
• Material Handling
• Time Management
• Enthusiasm

• Sales
• Customer Service & Support
• Manufacturing
• Logistics
• Customer Service and Sales Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week