Retail Business Development Representative

Job summary

The role focuses on expanding the vape retail presence in the GTA by onboarding new partners and managing existing accounts. Key duties include conducting store visits, monitoring competitor activity, and executing in-store promotions to drive sales volume.

Job details

Job Title: Retail Business Development Representative – Field Sales Location: Toronto, ON Work Arrangement: field-based, with regular travel across the Greater Toronto Area Employment Type: Full-time / Part-time ABOUT THE ROLE We are looking for a proactive and relationship-driven Retail Business Development Representative to support the expansion of our vape retail presence across the Greater Toronto Area. In this field-based role, you will indentify and onboard new retail partners, strengthen relationships with existing accounts, and help stores improve product adoption, reorder activity, and sales performance. The position is well suited to someone who enjoys being in the field, building relationships, solving problems, and working in a fast-moving environment. KEY RESPONSIBILITIES Business Development & Store Expansion: actively prospect and onboard new local vape retail stores; drive product adoption, increase reorder rates, and improve sales conversion within your assigned Toronto territory Store Visits & Market Research: regularly visit potential and existing customer stores to gather key market insights, monitor competitor activity, and identify growth opportunities Account & Relationship Management: build and maintain long-lasting relationships with store owners/managers, acting as their main point of contact to resolve pain points and deliver excellent service On-Demand & On-Call Support: be available for on-call assignments, direct customer requests, and collaboration with cross-functional team members CRM & Data Reporting: manage your territory’s client database, accurately documenting all customer interactions, sales pipelines, and market feedback in the CRM system to report back to management In-Store Promotions & Enhancements: assist retail stores with promotional activities and marketing events to boost product sales volume, while recommending product/service enhancements based on client feedback Territory Travel: travel regularly across the Greater Toronto Area (GTA) to maintain continuous recurring touchpoints with local retail clients. BASIC QUALIFICATIONS: Must possess a valid Ontario Driver's License (G2/G) with a reliable driving record and competency Fluent in English (strong written and verbal communication skills) Excellent interpersonal and communication skills, with the ability to convey ideas clearly, logically, and persuasively. PREFERRED QUALIFICATIONS Industry Experience: prior experience in 3C (Consumer Electronics), FMCG (Fast-Moving Consumer Goods), or retail customer service is strongly preferred Hands-on BD Skills: experience with outbound cold calling, field sales, lead generation, and sales pipeline management Problem Solving & Adaptability: thrives in a fast-paced, high-ambiguity startup environment with a hands-on approach to solving client issues Process & Insight Orientation: ability to quickly extract market insights and assist in building standard operating procedures (SOPs) Strong organizational, negotiation, and time management skills.

What you’ll do

The role focuses on expanding the vape retail presence in the GTA by onboarding new partners and managing existing accounts. Key duties include conducting store visits, monitoring competitor activity, and executing in-store promotions to drive sales volume.

Requirements

Candidates must have a valid Ontario Driver's License and strong English communication skills. Prior experience in FMCG, consumer electronics, or retail customer service and a background in outbound field sales are strongly preferred.

Listed skills

• Time management · Preferred
• CRM Management · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Cold Calling · Preferred
• Relationship Building · Preferred
• interpersonal communication · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Development
• Field Sales
• Account Management
• Lead Generation
• CRM Management
• Market Research
• Cold Calling
• Negotiation
• Relationship Building
• Sales Pipeline Management
• Time Management
• Interpersonal Communication

Job areas

• Sales
• Retail
• Customer Service & Support
• Food & Beverage