Inside Sales Representative

Job summary

Manage and prioritize customer requests across multiple channels while providing appropriate solutions and maximizing sales. Collaborate with outside sales staff and maintain up-to-date knowledge of product lines and systems.

Job details

Inside Sales Representative Status: Regular, Full time Location: Concord, Ontario Job Description Interested? Daytime schedule: Monday to Friday. Known customer base, reliable and high-quality products. Opportunity for advancement. Do you have what we’re looking for? Experience in B2B sales. “People” person who puts customer satisfaction at the centre of every decision. Reliable, resourceful and committed. Very resilient and good at finding solutions. Here’s a typical day: Manage and prioritize customer requests coming through various channels (email, phone and online sales). Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.). Maximize sales to customers; suggest alternative and complementary products. Work closely with outside sales staff. Maintain skills and knowledge of product lines and systems used. May be required to negotiate special prices and terms with customers What’s in it for you We are a major player involved in the energy transformation in Canada. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Years of Service Recognition Program Postsecondary Scholarship Program for our employee’s children. Charging terminals available at many of our facilities. Come build your career with us, a growing network geared for your ambitions! We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@guillevin.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

Manage and prioritize customer requests across multiple channels while providing appropriate solutions and maximizing sales. Collaborate with outside sales staff and maintain up-to-date knowledge of product lines and systems.

Requirements

Requires experience in B2B sales and a strong focus on customer satisfaction. Candidates must be reliable, resourceful, and capable of handling negotiations and customer feedback effectively.

Benefits

• Annual profit-sharing
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Years of Service Recognition Program
• Postsecondary Scholarship Program

Listed skills

• Problem solving · Preferred
• Product Knowledge · Preferred
• Negotiation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B sales
• Customer satisfaction
• Problem solving
• Negotiation
• Communication
• Resourcefulness
• Resilience
• Product knowledge
• Product Knowledge
• Sales
• Customer Service
• Business To Business
• Employee Assistance Programs
• Telehealth
• Outside Sales
• Inside Sales
• Energy Transformation

Job areas

• Sales
• Customer Service & Support
• Energy
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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