The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
San Francisco, California
Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
Remote · Toronto, Ontario, Canada
Manage a book of existing e-commerce accounts to drive expansion and upsell revenue through a high-velocity sales cycle. Collaborate with Customer Success and Product teams to identify growth opportunities and optimize customer outcomes.
Hybrid · Toronto
Manage a book of existing eCommerce accounts to drive expansion and upsell revenue through a high-velocity sales cycle. Partner cross-functionally with Customer Success and Product teams to identify growth opportunities and optimize customer outcomes.
Hybrid · Toronto
Manage a portfolio of approximately 120 enterprise accounts, driving retention and revenue growth through renewals, upselling, and cross-selling. Develop account plans with Customer Success Managers, build executive relationships, coordinate with internal teams, maintain CRM records, and travel to meet clients as needed.