Account Executive - Growth and Customer Expansion

Job summary

Generate new business through research, outbound prospecting, referrals, and partner relationships, while identifying expansion opportunities in existing accounts. Lead customer discovery and sales cycles, coordinate demonstrations and proposals with specialists, maintain CRM and forecast accuracy, and share customer and market insights with internal teams.

Job details

Frequency Foundry is hiring an B2B Enterprise SaaS Account Executive to grow the market for our portfolio of CRM Solutions. We are looking for a proactive sales professional who knows how to open doors, ask thoughtful questions and turn complex customer needs into qualified opportunities. You will drive new business while developing growth opportunities within existing customer accounts. What you’ll do Generate new business through targeted research, outbound prospecting, referrals and partner relationships. Build relationships with decision-makers across IT and business functions. Lead discovery conversations to understand customer challenges, priorities, funding, decision criteria and procurement timelines. Work with product and solution specialists to deliver relevant demonstrations, proposals and business cases. Maintain momentum through complex sales cycles with clear next steps and consistent follow-up. Identify expansion opportunities within assigned accounts. Develop opportunities through Microsoft, strategic partners, conferences and webinars. Maintain accurate CRM records, manage pipeline health and provide reliable sales forecasts. Share customer feedback and market insight with leadership, marketing and product teams. What you bring Approximately 4–5 years of experience in B2B sales, business development or account growth. Experience selling software, IT services, enterprise technology or technology-enabled solutions. Demonstrated success creating opportunities through proactive prospecting. Strong consultative selling, discovery and relationship-building skills. The ability to communicate business value clearly to executive, operational and technical audiences. Confidence navigating multiple stakeholders and longer buying cycles. Strong organization, commercial judgment and consistent follow-through. Experience using a CRM to manage accounts, opportunities and sales activities. The ability to work independently and collaborate with leadership and technical specialists. Nice to Have B2B Experience selling enterprise SaaS, CRM or professional services. Familiarity with Microsoft Dynamics 365, Power Platform, Azure or the Microsoft partner ecosystem. Experience selling to Higher Education or Public Sector Experience supporting RFP responses and formal procurement processes. What success looks like You create a credible pipeline, build trusted relationships and move qualified opportunities toward a decision. You contribute to new customer revenue and existing-account growth while keeping commitments, forecasts and next steps clear. During your first 90 days, you will develop product and market knowledge, establish a consistent prospecting rhythm and take increasing ownership of prospect and customer conversations. What we offer Competitive base salary and uncapped performance-based commission. Benefits and paid time off. Direct access to executive leadership and experienced product and delivery teams. Meaningful influence on our market approach and growth. Opportunities to develop your enterprise sales and higher education technology expertise. A culture grounded in guts, respect, innovation, integrity and transparency. Location and travel Applicants must currently reside in Canada and be legally authorized to work in Canada. Frequency Foundry does not provide immigration or work permit sponsorship for this position. Calgary-area candidates are preferred. Remote arrangements within Canada may be considered. The role requires travel within Canada and the United States for customer meetings, conferences and company events. About Frequency Foundry Frequency Foundry helps organizations connect people, processes and data to create better customer and constituent experiences. Our flagship higher education platform, greymatter, helps colleges and universities coordinate engagement and support throughout the student lifecycle. How to apply Submit your resume and a brief introduction describing your technology sales experience, how you have generated new business and why this opportunity interests you. Frequency Foundry welcomes qualified applicants with diverse backgrounds, perspectives and experiences.

What you’ll do

Generate new business through research, outbound prospecting, referrals, and partner relationships, while identifying expansion opportunities in existing accounts. Lead customer discovery and sales cycles, coordinate demonstrations and proposals with specialists, maintain CRM and forecast accuracy, and share customer and market insights with internal teams.

Requirements

Candidates should have approximately 4–5 years of B2B sales, business development, or account growth experience, ideally selling software, IT services, enterprise technology, or related solutions. They should demonstrate proactive prospecting, consultative selling, strong communication and organization, CRM proficiency, and the ability to manage complex sales cycles independently and collaboratively.

Benefits

• Benefits
• Paid Time Off
• Uncapped Performance-Based Commission

Listed skills

• CRM Management · Preferred
• Outbound Prospecting · Preferred
• Negotiation · Preferred
• Consultative Selling · Preferred
• Relationship Building · Preferred
• Stakeholder Management · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Sales
• Enterprise SaaS Sales
• Business Development
• Account Growth
• Outbound Prospecting
• Consultative Selling
• Discovery
• Relationship Building
• Stakeholder Management
• Pipeline Management
• Sales Forecasting
• CRM Management
• Negotiation
• RFP Responses
• Microsoft Dynamics 365
• Power Platform

Job areas

• Sales
• Technology
• Education
• Customer Service & Support