Account Manager

Job summary

Develop new and existing client relationships, identify opportunities, and sell FDM’s services and IT consultant placements. Manage client meetings and resource solutions while meeting sales and production targets and providing proactive customer service.

Job details

About The Role The Account Manager represents the client-facing side of FDM’s sales and recruiting team. The primary objective of this role is to find, grow, develop and obtain sales from new and existing clients and place our IT consultants in long-term contracts. As this is an entry-level role, you will begin on our sales development training pathway where we will provide you with the tools, training, and hands-on experience to become an effective and successful salesperson. On the Sales Development Pathway you will develop: A deep understanding of FDM's business, services and customer landscape Ability to assess emerging level talent and build relationships with applicants to FDM's Careers Programs Sourcing, Prospecting and Pipeline development skills Research and Presentation skills through engaging global projects designed to expose you to FDM's wider business and employees As you progress to a full-time sales role, essential job duties may include: Initial outreach to new and existing clients within your territory Booking and running meetings with potential or existing clients Grow and develop a network of client managers who trust you to deliver Support clients in delivering on projects/initiatives by identifying resource solutions through FDM's SkillsLab and Consultants Achieve budgeted sales and production objectives established by management Ensure quality customer service through a pro-active approach to finding and creating solutions About You Ability to work in Toronto Excellent communication skills Bachelor’s Degree preferred Strong Desire to work in IT industry Strong interpersonal and organizational skills Ability to travel for clients visits Comfortable working in a fast paced and target-driven environment Passion for a career in sales Comfortable with cold calling candidates/potential clients Strong work ethic Self-directed and ambitious About FDM FDM powers the people behind tech and innovation. We spot trends, find top talent, and help businesses stay ahead. With 35+ years of experience, we coach, mentor, and launch fresh thinkers from diverse backgrounds into world-class careers. Partnering with top global companies, we deliver the right talent at the right time—while guiding our people toward exponential growth. 🌍 Global impact – 18 centers across North America, APAC, the UK, and Europe 🚀 25,000+ careers launched – and counting 🤝 300+ trusted client partners Committed to Diversity, Equity and Inclusion Tech careers should be for everyone. With 75+ nationalities represented, FDM thrives on diversity, fuels innovation through unique perspectives, and celebrates success together. As an Equal Opportunity Employer and FTSE4Good-listed company, we ensure every qualified applicant gets a fair shot—no barriers, just opportunities. Please note that FDM’s recruitment and assessment processes involve third-party tools that use artificial intelligence.

What you’ll do

Develop new and existing client relationships, identify opportunities, and sell FDM’s services and IT consultant placements. Manage client meetings and resource solutions while meeting sales and production targets and providing proactive customer service.

Requirements

The role requires the ability to work in Toronto, strong communication, interpersonal, and organizational skills, and a strong interest in the IT industry and a sales career. A bachelor’s degree is preferred; candidates should be comfortable with cold calling, travel for client visits, and a fast-paced, target-driven environment.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Pipeline Development · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• self-direction · Preferred
• Communication · Preferred
• Client Relationship Management · Preferred
• Cold Calling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Interpersonal Skills
• Organization
• Sales
• Client Relationship Management
• Prospecting
• Pipeline Development
• Cold Calling
• Research
• Presentation
• Talent Assessment
• Customer Service
• Solution Development
• Target Achievement
• Self-Direction
• Travel

Job areas

• Sales
• Human Resources
• Technology
• Customer Service & Support