Sales Consultant - Full Time - Village on the Ridge (RET)

Job summary

The Sales Consultant is responsible for managing the entire sales process, including lead generation, conducting tours, and building strong relationships with prospective residents and community stakeholders. They must meet occupancy targets while upholding the company's values and ensuring a high-quality customer experience.

Job details

Job Description Sales Consultant Mission As a Sales Consultant, you will manage relationships with our clients in a fast-paced environment. You are a proactive self-starter who can effectively multitask while identifying opportunities to expand Extendicare's presence in the local community and build strong prospective client relationships. Together, we create a person-centered lifestyle for every resident, helping them live each day to the fullest. Key Responsibilities Sales and Business Development Creatively identify potential sales leads. Build and maintain a well-developed lead database. Meet and exceed occupancy sales targets. Establish yourself as a resident-focused leader within the local community. Contribute to high levels of resident satisfaction. Demonstrate and uphold Extendicare's values while encouraging others to do the same. Collaboration Work closely with the Executive Director and members of the management team to coordinate compelling tours and effectively communicate the advantages of the community. Sales Management Effectively manage the entire sales process using the Extendicare Way to Sell. Successfully close qualified prospects while actively managing and maintaining the lead database. Community Outreach and Marketing Actively promote the retirement residence through outreach initiatives, marketing activities, tours, and the coordination of events that showcase the residence as a preferred choice. Compliance Master and utilize the Extendicare Way to Sell program, sales standards, and communication systems in accordance with company policies and procedures. Relationship Building Build and maintain strong relationships with: Local community stakeholders Current and prospective residents Employees and managers Regional support team members Customer Experience Deliver a best-in-class sales experience by combining your creative sales expertise with Extendicare's proven sales process. Qualifications Degree or diploma in Business, Sales, Marketing, Communications, Public Relations, or a related service-industry field. Minimum of two (2) years of direct sales experience with demonstrated success. Strong customer-focused and relationship-building sales experience. Proficiency with common business applications, including CRM systems. Reliable transportation and the ability to travel throughout the local community as required. Demonstrated commitment to Extendicare's values of: Respect Integrity Compassion Excellence What Extendicare Has to Offer At Extendicare, we believe that working as a team creates an environment where everyone can reach their potential. We value each employee, support equal opportunities for growth, and recognize achievement. As a valued member of our team, you can expect: Continuous mentorship, professional development, and lifelong learning opportunities. Opportunities for advancement and career growth within the organization. A rewarding and meaningful work experience where you can enrich your life and the lives of others. Employee and Family Assistance Program (EFAP). Comprehensive benefits package. About Extendicare Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering high-quality care that meets the needs of Canada's growing senior population. Our mission is to provide people with the care they need, wherever they call home. Our services include: Operating a network of long-term care homes (both owned and managed under contract). Delivering more than 11 million hours of home health care services annually. Providing group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained, and dedicated team members who are passionate about delivering high-quality care and services that help people live better. #ExtendicareOntMultis2 Time Type Full time Compensation Details Compensation will be discussed during the recruiting process. At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​ ​ We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. ​ Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​ ​ We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​ Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com. We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

What you’ll do

The Sales Consultant is responsible for managing the entire sales process, including lead generation, conducting tours, and building strong relationships with prospective residents and community stakeholders. They must meet occupancy targets while upholding the company's values and ensuring a high-quality customer experience.

Requirements

Candidates must possess a degree or diploma in Business, Sales, Marketing, or a related field, along with at least two years of direct sales experience. Proficiency in CRM systems and the ability to travel within the local community are required.

Benefits

• Employee and Family Assistance Program
• Comprehensive benefits package
• Professional development
• Mentorship
• Career growth opportunities

Listed skills

• Sales · Preferred
• Communication · Preferred
• CRM Systems · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Business development
• Relationship building
• Lead generation
• CRM systems
• Customer experience
• Community outreach
• Marketing
• Communication
• Public relations
• Sales management
• Strategic planning
• Occupancy management
• Presentation skills
• Community Outreach
• Self-Starter
• Relationship Management
• Sales Prospecting
• Compassion
• Business To Business
• Business Development
• Customer Relationship Management
• Management
• Customer Service
• Public Relations
• Cultural Safety
• Direct Selling
• Home Health Care
• Lifelong Learning
• Long-Term Care
• Marketing Communications
• Mentorship
• Multitasking
• Purchasing
• Relationship Building
• Reviewing Applications
• Sales Process
• Sales Management
• Service Industries
• Coordinating

Job areas

• Sales
• Healthcare
• Marketing
• Customer Service & Support
• Management & Leadership
• Village Administrator
• Sales Consultant
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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