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Clinical Account Manager

  • Vancouver, BC
  • On-site
  • Posted Sep 1, 2026
  • 1 position

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Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week

Job summary

You will act as the primary point of contact for dentists to provide consultation, troubleshoot cases, and ensure high-quality design outcomes. Additionally, you will drive account growth and provide feedback to internal teams to improve the digital dentistry platform.

Job details

You will act as the primary point of contact for dentists to provide consultation, troubleshoot cases, and ensure high-quality design outcomes. Additionally, you will drive account growth and provide feedback to internal teams to improve the digital dentistry platform. The role requires hands-on experience with 3Shape or exocad software and the ability to consult on complex clinical cases. You must be a strong communicator capable of managing professional relationships and providing clear technical guidance to clinicians.

What you’ll do

You will act as the primary point of contact for dentists to provide consultation, troubleshoot cases, and ensure high-quality design outcomes. Additionally, you will drive account growth and provide feedback to internal teams to improve the digital dentistry platform.

Requirements

The role requires hands-on experience with 3Shape or exocad software and the ability to consult on complex clinical cases. You must be a strong communicator capable of managing professional relationships and providing clear technical guidance to clinicians.

Listed skills

  • Account Management · Preferred
  • Troubleshooting · Preferred
  • Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Digital dentistry
  • 3Shape
  • Exocad
  • CAD design
  • Customer consultation
  • Account management
  • Clinical communication
  • Troubleshooting
  • Case quality assessment
  • Relationship building
  • Technical communication
  • Product feedback

Job areas

  • Healthcare
  • Customer Service & Support
  • Sales
  • Technology

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