Retail Sales Representative

Job summary

You will welcome customers to understand their needs and recommend appropriate Eastlink products and services. Additionally, you will contribute to store sales targets while providing exceptional service and troubleshooting support.

Job details

Retail Store Representative Work Location: 5472 Spring Garden Road Department: Retail Reports To: Retail Store Manager Employment Status: Part time, less than 20 hours per week, rotating schedule including evenings and weekends Great customer experiences start with great conversations. As a Retail Sales Representative, you'll help customers stay connected by understanding their needs and recommending the Eastlink products and services that fit their lifestyle. Whether you're helping someone choose a new mobile device, explaining the latest promotions, or troubleshooting a service question, you'll play an important role in creating a positive in-store experience. If you enjoy working with people, learning new technology, and achieving goals in a team-oriented environment, this could be the role for you. What You’ll Be Doing As a Retail Sales Representative, you'll make an impact by: Welcoming customers, understanding their needs, and recommending products and services that provide the best solution. Building customer loyalty through exceptional service, product knowledge, and personalized support. Demonstrating and promoting Eastlink's products, services, and current offers with confidence. Contributing to individual and store sales targets in a fun, fast-paced retail environment. Continuously learning about new technology, products, and promotions to better support customers. What You Bring We're looking for someone who enjoys connecting with people and is motivated to deliver both great customer experiences and sales results. You'll be a great fit if you: Bring strong communication skills and a customer-first approach to every interaction. Are comfortable working toward sales goals in a retail environment. Have an interest in technology and enjoy learning about new products and services. Enjoy building relationships and helping customers find the right solution. Have a positive attitude and passion for customer service. Thrive as part of a team and are willing to support colleagues when needed. Previous retail, sales, telecommunications, or customer service experience is considered an asset. About Eastlink Eastlink is proudly family-owned and headquartered in Halifax, Nova Scotia. After more than 50 years, we’ve grown from a small-town startup into one of Canada’s Best Managed companies without losing our entrepreneurial edge. We move fast. We try new things. We care about doing right by our customers, and we’re not afraid to take a different approach to make that happen. Why Work with Us We could say we’re not your typical telecom, but what makes us different is how we operate day to day. At Eastlink, we’re a tight-knit team all working toward common goals. We’re big enough to do meaningful work, but small enough that you can actually make your mark. You won’t get stuck waiting for layers of approval or years of tenure to make an impact! We believe in getting involved, speaking up, and figuring things out together. We’re always listening, learning, and adapting because our customers (and our people) expect us to. And just like we invest in our network, we invest in you, with intention and for the long run. When you join Eastlink, you'll enjoy: Opportunities for internal growth and promotion Employee discounts on Eastlink products and services We’re committed to building a workplace where everyone feels they belong. We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Need an accommodation during the hiring process? We encourage you to reach out and let us know how we can support your participation.

What you’ll do

You will welcome customers to understand their needs and recommend appropriate Eastlink products and services. Additionally, you will contribute to store sales targets while providing exceptional service and troubleshooting support.

Requirements

The ideal candidate possesses strong communication skills and a customer-first approach with a passion for technology. Previous experience in retail, sales, or telecommunications is considered an asset.

Benefits

• Internal growth opportunities
• Promotion opportunities
• Employee discounts on Eastlink products and services

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication Skills · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication skills
• Product knowledge
• Relationship building
• Technology troubleshooting
• Teamwork
• Problem solving
• Product Knowledge
• Positivity
• Telecommunications
• Customer Service
• Communication
• Loyalty Programs
• Retail Management
• Retail Sales
• Troubleshooting (Problem Solving)
• Team Oriented
• Support Colleagues

Job areas

• Retail
• Sales
• Customer Service & Support
• Retail Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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