Technical Account Manager

Technical Account Manager Toronto (Markham) Hybrid | Full-time About Creative Clicks Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products globally. We operate across 65+ countries, combining the speed of a startup with the scale of an international organization. Our teams move fast, think big, and are obsessed with results. About the Role We're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution aren't things you need to learn, they're things you live in day-to-day. This role sits at the intersection of client relationships and technical execution: you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing. If you're someone who can troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day, this role was written for you. What You'll Do * Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns * Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams * Build and maintain automated reporting workflows that surface the right data to the right people — without manual effort every week * Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations * Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete * Establish competitive payouts aligned to traffic volume and campaign performance benchmarks * Act as the technical point of contact for clients — translating complex tracking or platform issues into clear, actionable solutions * Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts * Collaborate cross-functionally with Growth, Product, and Tech to implement campaign changes and improvements What You Bring * 2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable * Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar) * Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation) * Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you * Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature * Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently * Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder Nice to Have * Experience with in-house tracking platforms or ad servers * Familiarity with API integrations or basic scripting for reporting automation * Background managing CPA, CPL, or CPS campaigns in addition to CPI * Experience working with traffic sources such as Meta, TikTok, or programmatic networks What We Offer * Competitive salary * Hybrid working model (Amsterdam HQ) * 25 vacation days * A fast-moving, entrepreneurial team with real ownership and impact * A culture of experimentation, continuous learning, and collaboration Additional Information This role is open only to candidates already residing in the Netherlands. Creative Clicks is proud to be a diverse and equal opportunity employer. Selection decisions are based solely on job-related factors.

Manage a portfolio of advertiser accounts focusing on CPI and mobile performance campaigns. Own the end-to-end technical setup, including tracking configuration, automated reporting, and performance analysis.

Requires 2+ years of experience in performance or affiliate marketing with strong knowledge of mobile attribution tools. Must be proficient in data manipulation using Excel/Google Sheets and capable of communicating technical issues to non-technical clients.

• Competitive Salary • Hybrid Working Model • 25 Vacation Days

• Data analysisPreferred
• Microsoft ExcelPreferred

Identified from the job description. Confirm important requirements above.

• Account Management
• Campaign Management
• Performance Marketing
• CPI Campaign Mechanics
• Mobile Attribution
• Tracking Platforms
• Data Analysis
• Google Looker Studio
• Excel
• Google Sheets
• Reporting Automation
• Client Relationship Management
• Billing Reconciliation
• Postback Configuration
• Workflow Automation
• Technical Troubleshooting

• Marketing
• Data & Analytics
• Customer Service & Support
• Technology
• Sales

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week