Insurance Account Manager Commercial Lines

Full-Time | In-Office Do you want to work for a smaller company that has a long-standing history in their community, is in a stable industry, where what you do matters? At R.K. Mooney Insurance, we take a client-first approach to everything we do. We take our work seriously, but we don’t take ourselves too seriously. Wanting to continue to grow our successful book of commercial business, we are looking for a Commercial Lines Account Manager! In this role, you get to play to your strengths and work autonomously yet be part of a larger team committed to understanding our customers to ensure they are protected and get the level of service they deserve. So what will you spend your days doing? What You’ll Do Manage and service mixed portfolio of commercial accounts providing variety and opportunity to grow your skills and knowledge. Support the full life cycle of the client from new business, renewals, endorsements, conducting detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions. Collaborate with the Producer to ensure all renewals are complete and delivered on time. Assist in remarketing policies when necessary. Serve as a liaison between clients and insurance carriers to facilitate smooth communication and issue resolution. Respond quickly and professionally to inquiries from clients, carriers, and colleagues, diligently following up on client accounts to resolve outstanding issues and activities. Collaborate with brokers, underwriters, and carriers to maintain optimal coverage Take new claim reports and submit them to insurance carriers promptly. Maintain detailed and accurate information in the broker management system (Applied Epic) Identify and support sales opportunities as appropriate, (commission on new business). What We’re Looking For RIBO license preferred (or willingness to obtain if experience in other areas of commercial lines insurance) 2+ years commercial insurance experience or underwriting background Strong understanding of commercial risks Highly organized, detail-oriented, and able to manage multiple accounts independently Confident communicator comfortable working with business owners and decision-makers Team player with a collaborative mindset Knowledge of Applied Epic is an asset Experience with farm is an asset Why Join R.K Mooney Group? Career growth and mentorship opportunities Commission on new commercial business only (no quotas) Employee perks: comprehensive benefits plan, pension plan with company matching, paid time off including pawreavement leave and volunteer day, team events Compensation and Benefits We believe in being transparent about compensation. Our salary ranges reflect the skills, experience, and responsibilities required for each role while providing opportunities for growth as you develop your career with us. Candidates with extensive, directly relevant experience will typically be hired at or near the midpoint of the salary range. The upper end of the range is generally reserved for team members who consistently demonstrate exceptional performance, make a meaningful impact, and continue to grow within their role. Those who are earlier in their career or building experience may join below the midpoint, with opportunities to progress over time. Your final salary will be based on your experience, skills, qualifications, and the value you bring to the role. Of course, great compensation is about more than salary. We offer a competitive total rewards package that includes comprehensive health and dental benefits, employer pension matching, generous vacation time, personal days, volunteer days, and Pawreavement Leave, because we know pets are family, too. Apply now to join a team that values commercial expertise, client relationships, and professional growth. We are committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Please advise us should you require any accommodation throughout the recruitment & selection process. Real People, Real Conversations, Real Hiring Hiring for a vacancy

Manage and service a mixed portfolio of commercial accounts, handling the full client life cycle from new business to renewals. Act as a liaison between clients and carriers to ensure optimal coverage and resolve outstanding issues.

Requires 2+ years of commercial insurance or underwriting experience and a strong understanding of commercial risks. A RIBO license is preferred, and proficiency with Applied Epic is considered an asset.

• Comprehensive Health Benefits • Dental Benefits • Pension Plan With Company Matching • Paid Time Off • Pawreavement Leave • Volunteer Day • Team Events

Identified from the job description. Confirm important requirements above.

• Commercial Insurance
• Underwriting
• Risk Assessment
• Client Relationship Management
• Applied Epic
• Policy Remarketing
• Claims Processing
• Communication
• Organization
• Time Management
• Collaboration
• Commercial Lines
• Time Off Management
• Sales
• Problem Solving
• Mentorship
• Confident Communicator
• Detail Oriented

• Finance & Accounting
• Sales
• Customer Service & Support
• Administrative
• Commercial Lines Insurance Account Manager
• Insurance Sales Agent (General)
• Insurance Representatives
• Insurance Sales Agents

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week