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CloudTalk

Verified Job Source

🥇 AI Business Calling Software - G2 Leader across 20+ categories

Toronto, Ontario

Software Development
201–500 people

About

At CloudTalk, we're transforming how small and growing businesses manage business calls. As a leading provider of global AI-powered calling software, we help over 5,000 businesses connect with their customers in 160+ countries with clear and reliable communication. Our business calling software integrates seamlessly with your existing systems, offering crystal-clear call quality, AI-powered analytics, and top-notch dialers and CTIs that help teams make MORE and BETTER calls. We believe in teamwork, innovation, growth, and putting people first. Our mission is to build the world's most capable AI business calling software for sales and support teams to seamlessly connect with their customers, all while delivering the best experience to our customers, community and the incredible team of CloudTalkers we're proud to call our own.💙 Whether you're expanding outbound sales, supporting your customer service channels, or replacing traditional phone systems, CloudTalk is here to help you grow and succeed on a global scale.

Open positions

Senior Account Manager (Mid-Market)

Hybrid · Toronto

You will act as a strategic business partner to manage a portfolio of mid-market clients, focusing on retention, expansion, and overall account health. This involves conducting executive business reviews, forecasting risk, and driving measurable ROI through proactive engagement.

Sales Development Representative - Inbound (Spanish or English Speaker)

Hybrid · Toronto

The Sales Development Representative will engage with inbound prospects to showcase the AI business communications solution and qualify leads for the sales team. They will also manage lead information within the HubSpot CRM and collaborate with an international team to drive growth.

Account Manager (Spanish Speaker)

Hybrid · Toronto

The Account Manager will own customer retention and portfolio expansion by acting as a strategic partner to clients. They are responsible for managing the full renewal cycle, identifying growth opportunities, and maintaining high customer health standards.