Account Manager - Ottawa

Job summary

Manage and grow existing customer accounts while identifying and pursuing new sales opportunities across the Ottawa territory. Conduct customer visits and product presentations, prepare quotations and negotiate pricing, maintain CRM records, monitor market activity, and coordinate with internal teams to support customer satisfaction and order fulfillment.

Job details

Account Manager – Ottawa Territory Location: Ottawa, Ontario Employment Type: Full-Time, Permanent Salary: $70,000–$90,000 annually + performance-based bonus We're looking for an Account Manager to develop and grow Canaropa's customer relationships and sales opportunities throughout the Ottawa territory. In this role, you'll manage existing accounts, identify new business opportunities, and work closely with customers and internal teams to deliver architectural door hardware solutions. You'll play a key role in driving sales growth, strengthening customer relationships, and expanding our market presence. What you'll do: Manage and grow existing customer relationships while developing new business opportunities Identify sales opportunities and implement strategies to achieve territory sales objectives Conduct customer visits, product presentations, and training sessions Prepare quotations, negotiate pricing, and close sales opportunities Maintain accurate customer information, sales activities, and opportunities in the CRM Monitor market trends, customer needs, and competitor activity Collaborate with internal teams to ensure customer satisfaction and timely order fulfillment Travel throughout the assigned territory to support customers and business development What we're looking for: Experience in B2B sales, account management, or business development Strong relationship-building, communication, and negotiation skills Proven ability to develop new business and manage existing customer accounts Excellent organizational, time management, and problem-solving skills Proficiency with Microsoft Office and familiarity with CRM systems Valid driver's licence and access to a reliable vehicle Experience in architectural hardware, building products, construction, or distribution is an asset Self-motivated, results-oriented, and comfortable working independently Additional Information: Vacancy Status: This posting is for an existing vacancy. Use of Artificial Intelligence: Canaropa uses artificial intelligence (AI) to assist in the screening, assessment, or selection of candidates during the recruitment process.

What you’ll do

Manage and grow existing customer accounts while identifying and pursuing new sales opportunities across the Ottawa territory. Conduct customer visits and product presentations, prepare quotations and negotiate pricing, maintain CRM records, monitor market activity, and coordinate with internal teams to support customer satisfaction and order fulfillment.

Requirements

Candidates should have experience in B2B sales, account management, or business development, along with strong relationship-building, communication, and negotiation skills. Excellent organization, time management, and problem-solving abilities, Microsoft Office proficiency, familiarity with CRM systems, a valid driver's licence, and access to a reliable vehicle are required; experience in architectural hardware, building products, construction, or distribution is an asset.

Listed skills

• Time management · Preferred
• Problem solving · Preferred
• CRM Management · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Sales
• Account Management
• Business Development
• Relationship Building
• Communication
• Negotiation
• Customer Visits
• Product Presentations
• Sales Strategy
• Quotation Preparation
• CRM Management
• Market Monitoring
• Time Management
• Problem-Solving
• Microsoft Office
• Customer Training

Job areas

• Sales
• Customer Service & Support
• Management & Leadership
• Construction