Senior Enterprise Account Manager

Job summary

Own strategic relationships with high-value urgent care and health system partners, driving account health, revenue growth, retention, renewals, and product adoption. Coordinate with internal teams to develop partner roadmaps, deliver tailored product solutions, and achieve shared business goals.

Job details

Being sick or injured is painful. Getting better shouldn’t be. Most industries have been transformed by new technology. Healthcare is still waiting — and you can help change that. Our mission is simple but ambitious: make healthcare accessible, transparent, and effortless for all. We put the consumer at the center, move fast and partner with forward-thinking providers to deliver software that makes care better, faster, and more human. This is work with real-world stakes — and you can help lead the way. About The Role As a Sr. Enterprise Account Manager, you’ll own strategic relationships with Solv’s top urgent care and health system partners, delivering tailored product solutions and driving business growth. You’ll be the primary owner of revenue growth and retention, product adoption, and long-term strategy across a portfolio of high-value enterprise clients. By working cross-functionally with technical project managers, product, engineering, marketing, sales, and finance, you’ll shape strategic roadmaps, deliver on partner goals, and drive mutual success for Solv and our partners. What You’ll Be Doing Strategic Account Ownership Own a book of business consisting of Solv’s top enterprise accounts. Build deep, trust-based relationships with senior client stakeholders Lead the strategy for account health and growth, including upsell, cross-sell, and renewal initiatives. Revenue Growth & Communication Drive revenue expansion through value-based consultative selling. Negotiate contracts, manage renewals, and identify whitespace opportunities. Ensure effective communication across stakeholders — internally and externally — to ensure alignment and transparency. Product Usage Consultation Serve as the primary product consultant for your partners supporting ongoing insight needs and most importantly driving usage of our AI, usage based products Collaborate with product, engineering, and marketing to deliver scalable, innovative solutions and ensure your customers are using Solv tools in the most impactful ways You’ll Thrive in This Role If You… Have 6+ years in a strategic account management, solutions consulting, or client success role — ideally within healthcare technology or enterprise SaaS. Are an analytical problem solver who can ideate and execute complex product solutions. Excel in high-growth environments, managing shifting priorities with confidence. Love building process where none exists, and thrive in collaborative cross-functional settings. Are a clear communicator who can influence stakeholders at all levels, including executives. Have a strong sense of ownership and accountability for both partner success and revenue outcomes. Base Salary ranges vary by location: San Francisco & New York: $110,000–$150,000 base salary + $20,000 variable compensation Colorado: $100,000–$145,000 base salary + $20,000 variable compensation All other locations: $100,000–$145,000 base salary + $20,000 variable compensation Actual compensation within the range will be determined based on relevant experience, skills, qualifications, and geographical location. Solv Offers Robust Benefits, Including Equity for full-time U.S.-based employees Medical, dental, and vision insurance, with 100% of employee premiums covered 401(k) plan Up to 12 weeks of paid parental leave Monthly wellness reimbursement Flexible time off Company-paid life insurance, short-term disability, and long-term disability coverage Company contribution toward an HSA Medical and dependent-care FSAs Unfortunately, we are unable to sponsor visas at this time. This position is being hired on an urgent basis. The application window may close before November 15 if a sufficient number of applications to select a candidate are received prior to that date. Apply directly through Solv’s careers page: https://www.solvhealth.com/careers

What you’ll do

Own strategic relationships with high-value urgent care and health system partners, driving account health, revenue growth, retention, renewals, and product adoption. Coordinate with internal teams to develop partner roadmaps, deliver tailored product solutions, and achieve shared business goals.

Requirements

Requires 6 or more years of experience in strategic account management, solutions consulting, or client success; healthcare technology or enterprise SaaS experience is preferred. Candidates should be analytical, adaptable in high-growth environments, effective at building processes and collaborating across teams, and able to influence stakeholders at all levels.

Benefits

• Equity
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Paid Parental Leave
• Wellness Reimbursement
• Flexible Time Off
• Life Insurance
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Health Savings Account Contribution
• Medical Flexible Spending Account
• Dependent Care Flexible Spending Account

Listed skills

• Consultative Selling · Preferred
• Upselling · Preferred
• Contract Negotiation · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic Account Management
• Enterprise Client Relationships
• Revenue Growth
• Client Retention
• Consultative Selling
• Contract Negotiation
• Renewal Management
• Upselling
• Cross-Selling
• Product Adoption
• Product Consultation
• Analytical Problem-Solving
• Stakeholder Communication
• Cross-Functional Collaboration
• Strategic Planning
• Process Development

Job areas

• Sales
• Healthcare
• Management & Leadership
• Customer Service & Support

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