Account Manager – Scrap and Recycling

Job summary

Manage a portfolio of scrap and recycling merchants, resolve client issues, grow net revenue, and build relationships through regular client visits and industry partnerships. Maintain expertise in the scrap industry, market developments, pricing, and regulation while supporting due diligence, compliance, and the development and advocacy of B4B’s products.

Job details

B4B Payments Location: London (Hybrid – 3 days a week) Hours: 37.5 per week Salary: Dependant on Experience Key Duties/responsibilities Manage a large portfolio of scrap & recycling merchants, being their point of contact Be an expert on B4B’s systems and be able to understand and resolve client issues Understand the underlying data behind the portfolio (Excel & data experience mandatory) Hit Net Revenue targets – understand the levers of success, propose and implement solutions to clients, drive through deals Weekly visits to different clients. This industry thrives on personal connections. It is envisaged the successful applicant will be on the road one / two days a week meeting clients, understanding their needs and discussing B4S’ products. There may be some out of hours industry events & travel. Manage relationships with industry partners who provide technology to our clients. Manage Ongoing Due Diligence with clients and support a compliance culture. Be a subject matter expert on a) the scrap industry b) the developments downstream (green steel / aluminium) c) current prices affecting the industry d) regulation & tariffs both in the UK & Internationally e) how B4S needs to adapt products to support our clients Support the Director of Account Management & Partnerships develop and refine the B4S offering and work with him to be an internal advocate for the product Skills Required Essential (Need to have) Account management experience with a demonstrable record of success Can-do personality, ability to get on with diverse groups of people, strong work ethic that is determined by getting the job done and not the clock Understanding & interest in the UK Scrap Market – the major players, the supply chain, the economics, the future of this strategic resource Previous payments experience – card / bank industry Willingness to learn, understand trends and be able to articulate and advocate these both to clients and internally within B4B Ability to travel to scrap yards located across the UK Be in the London office three days a week Desirable (Nice to have) Bachelors degree Car / Driving licence Previous experience in the metals industry Experience of international markets Corporate experience of strategic planning, research, internal advocacy Benefits Include 25 days annual leave Annual wellness day off Access to retail & other discounts Vitality health care plan (after successfully passing the probationary period) Access to ‘’Nous Finance-a smart way to save money’’ Ride-to-work scheme Regular socials and relaxed working environment Access to our GO1 our online learning platform which has numerous courses on a variety of subjects to help continuously develop yourself Closing date: October 31st 2025 Contact: Olivia Worsfold/ Ashlesha Shukla careers@b4bpayments.com olivia.worsfold@b4bpayments.com

What you’ll do

Manage a portfolio of scrap and recycling merchants, resolve client issues, grow net revenue, and build relationships through regular client visits and industry partnerships. Maintain expertise in the scrap industry, market developments, pricing, and regulation while supporting due diligence, compliance, and the development and advocacy of B4B’s products.

Requirements

Candidates need successful account management experience, knowledge of the UK scrap market, payments industry experience, and strong Excel and data skills. They should be effective with diverse stakeholders, willing to travel to scrap yards across the UK, and able to work from the London office three days per week; a bachelor’s degree, driving licence, and metals industry experience are desirable.

Benefits

• 25 Days Annual Leave
• Annual Wellness Day Off
• Retail And Other Discounts
• Vitality Healthcare Plan
• Nous Finance Savings Program
• Ride-To-Work Scheme
• Regular Social Events
• Relaxed Working Environment
• Online Learning Platform

Listed skills

• Problem solving · Preferred
• Account Management · Preferred
• Data analysis · Preferred
• Compliance · Preferred
• Microsoft Excel · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Relationship Management
• Payments Industry Experience
• Scrap And Recycling Market Knowledge
• Excel
• Data Analysis
• Revenue Growth
• Sales And Deal Negotiation
• Problem Solving
• Due Diligence
• Compliance
• Industry Research
• Strategic Planning
• Product Advocacy
• Stakeholder Management
• Willingness To Travel

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Environmental & Sustainability