Regional In-Home Sales Manager in Training - GTA

Job summary

The Regional In-Home Sales Manager oversees the in-home business unit by recruiting and managing outside contractors and installers in markets without showrooms. They are responsible for developing systems and processes to drive rapid growth and maintaining high service levels across remote markets.

Job details

Regional In-Home Sales Manager in Training-(GTA) Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

What you’ll do

The Regional In-Home Sales Manager oversees the in-home business unit by recruiting and managing outside contractors and installers in markets without showrooms. They are responsible for developing systems and processes to drive rapid growth and maintaining high service levels across remote markets.

Requirements

Candidates must have a bachelor's degree in business or a related field and over 10 years of experience in retail or multi-location service operations. Required expertise includes in-home sales management and the ability to manage third-party service providers.

Listed skills

• Recruitment · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Cross-Functional Collaboration · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Recruitment
• Outside Sales Management
• Contractor Management
• Strategic Planning
• Customer Service
• Problem Solving
• Cross-functional Collaboration
• Operational Support
• Performance Measurement
• Interpersonal Communication

Job areas

• Management & Leadership
• Sales
• Retail
• Customer Service & Support